Overview: Sprinklr Core and Facelift as Social Media Marketing Category solutions.

Sprinklr Core excels in social media and engagement management with a comprehensive feature set and robust support, serving a wide range of industries and business sizes. Facelift provides targeted capabilities with essential features and moderate support, catering primarily to large enterprises and specific sectors. Both products are designed for social media marketing, but differ significantly in their scale, feature set, and user support options.

Sprinklr Core: Sprinklr-core offers enterprise-grade customer experience management through a unified AI platform. It integrates products, capabilities, functions, and channels on a single codebase.

Facelift: Facelift simplifies social media management by allowing users to plan, publish, collaborate, and communicate in one space. Social campaigns are effortlessly orchestrated with Facelift.

Sprinklr Core and Facelift: Best Use cases based on the customer satisfaction data

Key Capabilities Supported

Sprinklr Core supports comprehensive social media management, engagement, and communication processes, addressing the needs of businesses by providing a broad spectrum of capabilities, including advertisement and analytics that align with advanced operational demands. read more →

Facelift offers essential social media management capabilities, focusing on communication and engagement, making it suitable for businesses that need core social media tasks and scheduling post functions. read more →

Business Goals

Sprinklr Core helps improve ROI and acquire customers while enhancing digital presence, which aligns well with businesses prioritizing brand engagement and customer relationship building. read more →

Facelift aids in enhancing customer relationships and building brand awareness, aligning with organizations that need focused assistance on maintaining digital presence and customer acquisition. read more →

Core Features

Sprinklr Core boasts powerful features like custom reports, data import/export, and advanced analytics, meeting the needs of various users, especially those emphasizing compliance and security. read more →

Facelift provides useful features like custom reports and data export, suiting users who require basic analytics and prioritization of security and privacy features. read more →

Vendor Support

Sprinklr Core offers extensive support options including chat, 24/7, phone, and email, catering to users who require robust support and immediate assistance. read more →

Facelift provides moderate support primarily through 24/7 services, which might be sufficient for users with less complex support needs. read more →

Segments and Industries

Sprinklr Core is leveraged by a wide range of businesses, from small to large enterprises, with significant usage in marketing and advertising industries, reflecting its adaptability to various market demands. read more →

Facelift mainly serves large enterprises within internet and engineering sectors, suggesting its alignment with industries looking for specific social media marketing capabilities. read more →

Operational Alignment

Sprinklr Core fits well into complex operational workflows, designed for businesses of varied scales, ensuring a fit for both detailed processes and expansive engagement strategies. read more →

Facelift is designed for straightforward operational environments, focusing on essential communication management, which is ideal for organizations with direct social media needs. read more →

Applying your context and needs changes the comparison

Failure Risk Guidance?

Low Medium High

Compliance Risk

low

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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medium

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Migration Risk

low

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low

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IT and Other Capabilities

Low
Medium
High

Ease of migration

Read peer / expert warnings.

Data

Data Import

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Data Export

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Support

Chat Support

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24/7 Support

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Phone Support

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Email Support

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Others

Analytics

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Custom Reports

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AI Powered

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Most deployed common Use Cases for Sprinklr Core and Facelift

How can Sprinklr Core and Facelift optimize your Social Media Management Workflow?

Sprinklr Core provides a comprehensive platform for managing social media, including content creation, social listening, and reporting. Facelift focuses on social media management with features for publishing, monitoring, and engagement. Both tools offer dashboards for analysis and tracking social media performance. Facelift prioritizes efficiency and ease of use, while Sprinklr Core emphasizes its ability to handle complex social media operations.

"...Sprinklr makes it easy to listen to audiencesunder international and multiple social media accounts...." Peer review by Internal Consultant in Consumer Goods

"...The modules include: Dashboard, Moderation, Publishing, Advertising, Engagement, Monitoring, Social CRM and Benchmarking...." Peer review

What solutions does Sprinklr Core and Facelift provide for Engagement Management?

Sprinklr Core and Facelift are similar in that they both offer engagement management tools for social media platforms. Sprinklr Core emphasizes analyzing account activity and engagement, while Facelift focuses on automating processes for publishing content across digital channels. Both platforms provide tools to monitor and respond to social media conversations. Facelift's engagement module provides tools to create landing pages and microsites for promotions, a feature not explicitly mentioned for Sprinklr Core. However, both tools have limitations, as Sprinklr Core requires extensive customization for contact center-like engagement and Facelift has less advanced monitoring and listening features than some competitors.

"...Since I am the Sprinklr system admin for my entire organization, it's my job to find where and when people need help understanding elements of social - from social reporting and performance analytics, to engaging with influencers across social and our industry, to compiling social listening studies for various brand and products our company serves - it's all housed within 1 tool, which is the numebr 1 tool in the industry...." Peer review by Sonia S. B., Hospitality

"...Engagement on all social networks...." Peer review by Mohamed S, Social Media Senior Manager, Telecommunications

How does Sprinklr Core and Facelift address your Communication Management Challenges?

Sprinklr Core and Facelift both manage social media posts across multiple platforms. Sprinklr Core allows users to build social apps and monitor activity from any mobile device, while Facelift focuses on automation and includes modules for advertising and customer relationship management. Sprinklr Core provides detailed insights for monitoring competition and sentiment, whereas Facelift offers a more comprehensive publishing tool for managing multiple accounts and platforms.

"...It's very easy to store and organize assets, track performance and monitor daily activity...." Peer review by Pamela Seaton, Marketing and Advertising

"...The publisher is very comprehensive and makes life so much easier when you are working on multiple accounts and platforms...." Peer review by Leah C

How does Sprinklr Core and Facelift address your Advertisement Challenges?

Sprinklr Core and Facelift are both platforms used for managing social media advertisements. Sprinklr Core provides a more comprehensive set of features, including social listening, analytics, and community management, while Facelift focuses specifically on Facebook and Instagram advertising. Both platforms allow users to schedule and manage paid advertising campaigns.

"...Connections Using it to link advertising to social platforms people are already using..." Peer review by annie r., Education

"...The modules include: Dashboard, Moderation, Publishing, Advertising, Engagement, Monitoring, Social CRM and Benchmarking...." Peer review

Sprinklr Core in Action: Unique Use Cases

Why is Sprinklr Core the best choice for Content Management?

Facelift in Action: Unique Use Cases

Alternatives

4.49 5

★ ★ ★ ★ ★ ☆ ☆ ☆ ☆ ☆

InVideo

Integrations

Few Sprinklr Core Integrations

OKTA

4.57 5

★ ★ ★ ★ ★ ☆ ☆ ☆ ☆ ☆

Tonkean

4.25 5

★ ★ ★ ★ ★ ☆ ☆ ☆ ☆ ☆

Slack

4.65 5

★ ★ ★ ★ ★ ☆ ☆ ☆ ☆ ☆

News

Latest Sprinklr Core News

Sprinklr Named Leader in Forrester Wave 2024, Excels in AI and Social Suite Innovation - StockTitan

Sprinklr is recognized as a leader in the Forrester Wave 2024 for its AI and social suite innovations.

10/12/2024 - source

Sprinklr Core vs. Facelift: Comparing Best Social Media Marketing Solutions 2025

Overview: Sprinklr Core and Facelift as Social Media Marketing Category solutions.

Sprinklr Core and Facelift: Best Use cases based on the customer satisfaction data

Applying your context and needs changes the comparison