Sprinklr Service vs Blue Platform: 2024 Ultimate Comparison Guide

Introducing Sprinklr Service and Blue Platform

Sprinklr Service belong to a category of solutions that help Help Desk, whereas Blue Platform belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Sprinklr Service covers Engagement Management with Social Media, Social Media Management with Social Media, Customer Feedback Management, Communication Management with E-Mail, etc.

Blue Platform focuses on Collecting Feedback, Communication Management with E-Mail, Engaging Conversational Surveys, Social Media Management, etc.

"We use Sprinklr to position our CEO on a daily basis by listening to what people are saying about her. It also helps ensure we understand our audience when we’re building and promoting her presence. " - Vincent Colegrave

"We chose Blue because it’s a flexible product that would grow with us. (…) Also, we needed something that would allow large-scale feedback processes but also facilitate one-on-one performance reviews. " - Justin H

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.