Sprinklr Service vs Retently: 2024 Ultimate Comparison Guide

Introducing Sprinklr Service and Retently

Sprinklr Service belong to a category of solutions that help Help Desk, whereas Retently belong to a category of solutions that help Customer Experience Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Sprinklr Service covers Engagement Management with Social Media, Social Media Management with Social Media, Customer Feedback Management, Communication Management with E-Mail, etc.

Retently focuses on Customer Feedback Management with Promotions, Social Media Management, Engagement Management with Promotions, Communication Management with E-Mail, etc.

"We use Sprinklr to position our CEO on a daily basis by listening to what people are saying about her. It also helps ensure we understand our audience when we’re building and promoting her presence. " - Vincent Colegrave

"Retently helps us to easily measure our customer experience and identify key drivers behind customer satisfaction! " - Henrik Eriksson

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.