Overview: Streak and Copper as CRM Category solutions.

Streak and Copper are CRM solutions with distinct strengths. Streak excels in communication management, beneficial for industries like marketing. Copper offers robust engagement management and is ideal for IT and financial services. Streak is widely used by large enterprises, whereas Copper is favored by a broader range of business sizes. Each provides comprehensive support options, suitable for different user needs.

Streak: Streak is a multipurpose CRM that integrates seamlessly with Gmail, enabling easy collaboration. It securely connects to Google Apps, replacing multiple external systems.

Copper: Copper helps businesses build stronger customer relationships with CRM software solutions. Clients can try Copper to win customers for life.

Streak and Copper: Best Use cases based on the customer satisfaction data

Key Capabilities Supported

Streak focuses on communication management, tracking, and workflow management, aligning with businesses needing comprehensive communication solutions. read more →

Copper supports engagement management, lead tracking, and workflow management, aligning with businesses focused on lead generation and follow-up. read more →

Business Goals

Streak helps enhance customer relationships and acquire customers, fitting businesses looking to improve their strategic communications. read more →

Copper focuses on enhancing customer relationships, acquiring customers, and increasing sales, supporting businesses aiming for revenue growth. read more →

Core Features

Streak offers AI-powered integration and custom reporting, which is advantageous for enterprises needing data-driven strategies. read more →

Copper provides extensive integration and reporting capabilities, ideal for businesses seeking analytical insights and ease of data management. read more →

Vendor Support

Streak provides 24/7 support, email, phone, and chat, catering to users who prefer varied support options. read more →

Copper offers 24/7 support, phone, chat, and email, appealing to users who prioritize constant availability. read more →

Segments and Industries

Streak is popular among large enterprises and marketing sectors, reflecting its robust communication capabilities. read more →

Copper is favored by large enterprises and industries like IT and financial services, showing its versatility for complex business needs. read more →

Operational Alignment

Streak fits well into large enterprise operations with its focus on communication and workflow management. read more →

Copper integrates smoothly into diverse operational workflows across various business sizes, focusing on lead engagement. read more →

Applying your context and needs changes the comparison

Failure Risk Guidance?

Low Medium High

Compliance Risk

medium

{{{rsh_C_1}}}

low

{{{rsh_C_1}}}

Security & Privacy Risk

medium

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Integration Risk

low

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Migration Risk

medium

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

IT and Other Capabilities

Low
Medium
High

Ease of migration

Read peer / expert warnings.

Data

Data Import

Read peer / expert warnings.

Data Export

Read peer / expert warnings.

Support

Email Support

Read peer / expert warnings.

Phone Support

Read peer / expert warnings.

24/7 Support

Read peer / expert warnings.

Chat Support

Read peer / expert warnings.

Others

Analytics

Read peer / expert warnings.

Custom Reports

Read peer / expert warnings.

AI Powered

Read peer / expert warnings.

Most deployed common Use Cases for Streak and Copper

What Are the key features of Streak and Copper for Communication Management?

Streak and Copper both offer email tracking capabilities. Streak allows users to send mass emails and manage outreach campaigns, while Copper focuses on tracking leads and monitoring sales. Streak has a free tier with limitations, whereas Copper's basic plan has fewer features. Copper's inability to send emails from within the platform is a significant limitation.

"...With Streak I get email-open tracking and return-to-inbox with natural language parsed dates solved...." Peer review by Ben G, Software Development Consultant, Computer Software

"...Copper allows us to assign tasks to each vendor and then receive an alarm to send me an email when the process finished and I do not lose any opportunity without receiving an email and verify it, another aspect that helped us a lot is that your pipeline is effective and easy to use, what is very helpful for each member, the visualization of the tasks and the gains in their platform also we like and is something that we can recommend Copper...." Peer review by Daniel C, Sales And Marketing Specialist

What solutions does Streak and Copper provide for Engagement Management?

Streak and Copper both facilitate engagement management by enabling follow-up activities, tracking interactions, and organizing client information. Copper provides more flexibility in managing and personalizing client interactions, while Streak focuses on efficiency in follow-up and task planning. However, Streak has limitations in automation capabilities, lacking drip campaigns or timed outreach.

"...I follow-up more closely and have better business intelligence on my prospects with Streak running...." Peer review by Verified Reviewer, Marketing and Advertising

"...I like the ability to track a client from appointment setting through follow-up in the "Opportunity" function...." Peer review by Emily F., Owner, Pharmaceuticals

How does Streak and Copper address your Contact List Management Challenges?

Streak and Copper both help manage contacts and track interactions. Streak focuses on managing contacts and deals within Gmail, providing a simple interface for email tracking and sales pipeline management. Copper, on the other hand, offers a more comprehensive approach, allowing users to create contacts, track leads, and manage opportunities. Copper's features include detailed contact profiles with email logs and engagement history, while Streak lacks this level of detailed contact management. Both tools have limitations; Streak offers limited contact management features, and Copper lacks a click-to-call function.

"...Also it is nice to see past interactions when a client contacts me as well as seeing corporate information...." Peer review by Jason P., Computer Programmer, Internet

"...I like the structure of this software, since it has allowed me to have a more direct contact with the client during the last 6 months that I have been using it...." Peer review by woodrow v

What solutions does Streak and Copper provide for Lead Management?

Streak and Copper are both designed to manage leads. Streak is more flexible, integrating with Gmail and allowing for personalized lead management processes. Copper is focused on sales lead management and provides comprehensive reporting and analytics features. However, Copper lacks the ability to track multiple donations by a single contact, limiting its utility for organizations that require this functionality.

"...I use it on my own, and it's great for managing my leads and things to do...." Peer review by Gerga vavtar

"...It's easy to use and it makes it easy to manage my leads and to know on which step on the sales pipeline they are...." Peer review by George S, Owner, Internet