Overview: Streak and Salesforce CRM as CRM Category solutions.

Streak is tailored for large enterprises with a focus on communication and workflow management, while Salesforce CRM suits a broader market with advanced engagement management and integration capabilities. Both enhance customer relationships and help acquire new clients, but Salesforce offers more comprehensive vendor support and features that cater to various industries. Streak's strengths lie in its simplicity and ease of migration, making it ideal for specific industry-focused enterprises.

Streak: Streak is a multipurpose CRM that integrates seamlessly with Gmail, enabling easy collaboration. It securely connects to Google Apps, replacing multiple external systems.

Salesforce CRM: Salesforce is a unified Customer Relationship Management (CRM) platform. It helps businesses manage customer relationships and streamline processes.

Streak and Salesforce CRM: Best Use cases based on the customer satisfaction data

Key Capabilities Supported

Streak emphasizes communication management, engagement management, and workflow management, aiding in efficient communication tracking and follow-up processes. read more →

Salesforce CRM stands out in engagement management, contact list management, and sales document management, offering comprehensive workflow solutions and effective sales document handling. read more →

Business Goals

Streak focuses on enhancing customer relationships, acquiring new customers, and increasing sales, making it valuable for teams looking to streamline customer interactions and communications. read more →

Salesforce CRM helps in enhancing customer relationships, acquiring customers, and boosting sales and revenue, thus supporting expansive customer engagement strategies and sales growth. read more →

Core Features

Streak's AI-powered analytics and ease of migration are key features, offering integration and customization options along with efficient data import/export. read more →

Salesforce CRM shines with its robust integration, custom reports, and analytics features, alongside strong security and compliance, offering comprehensive data management. read more →

Vendor Support

Streak provides 24/7 support mainly through email, with limited availability of phone and chat support, catering well to enterprises relying on round-the-clock assistance. read more →

Salesforce CRM offers extensive 24/7 support via email, chat, and phone, ensuring thorough accessibility and reliability for diverse customer service needs. read more →

Segments and Industries

Streak is mainly used by large enterprises and the marketing industry, indicating its alignment with industry-specific communication needs. read more →

Salesforce CRM is widely adopted across all business sizes and diverse industries such as computer software and financial services, reflecting its adaptability to broad industry applications. read more →

Operational Alignment

Streak integrates smoothly into large-scale enterprise operations, supporting effective communication and workflow processes within marketing and software sectors. read more →

Salesforce CRM fits varying operational scales, offering diverse workflow solutions and strong integration for enterprises, mid-markets, and even smaller businesses across numerous industries. read more →

Applying your context and needs changes the comparison

Failure Risk Guidance?

Low Medium High

Compliance Risk

medium

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low

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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medium

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Migration Risk

medium

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medium

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IT and Other Capabilities

Low
Medium
High

Ease of migration

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Data

Data Import

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Data Export

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Support

Email Support

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Phone Support

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24/7 Support

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Chat Support

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Others

Analytics

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Custom Reports

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AI Powered

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Most deployed common Use Cases for Streak and Salesforce CRM

What solutions does Streak and Salesforce CRM provide for Communication Management?

Both Streak and Salesforce CRM allow for tracking emails and sending mass emails. Streak offers email tracking for free but limits the number of tracked emails per month. Salesforce CRM includes email tracking as a feature within its paid plan. Streak is more effective for individual users, while Salesforce CRM is better suited for teams with more complex needs. However, Salesforce CRM has limitations in message tracking and communication flexibility.

"...You can schedule an email to be send, especially if you're dealing with clients overseas and there is a time difference...." Peer review by Russell Geyushev, Management Consulting

"...I also like having the access to the templates I created to send a quick email...." Peer review by Verified Reviewer, Computer Software

Why is Streak and Salesforce CRM the best choice for Contact List Management?

Streak and Salesforce CRM are both tools used to manage contact lists. Streak manages contacts within a Gmail account and emphasizes simplicity and ease of use. Salesforce CRM provides a more robust system for managing customer data, including detailed contact information and interaction history. While both tools offer features for managing contacts, Streak focuses on a streamlined experience within Gmail, while Salesforce CRM provides a comprehensive platform for managing a wider range of customer data and interactions. However, both tools have limitations; Streak lacks a full-fledged contact management solution, and Salesforce CRM's user permissions can hinder accurate data updates.

"...Also it is nice to see past interactions when a client contacts me as well as seeing corporate information...." Peer review by Jason P., Computer Programmer, Internet

"...Salesforce allows you to easily access all call history with a client or prospective client...." Peer review by Ailsa R., Client Engagement Manager