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Streak vs Zendesk Sunshine: 2024 Ultimate Comparison Guide

Failure Risk Guidance Security Report ?

Failure Risk for Streak low Failure Risk for Zendesk Sunshine medium
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Comparison Summary

This comparison report of Streak vs. Zendesk Sunshine is based on a specific set of business needs and context. The comparison uses 2941 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Streak and Zendesk Sunshine

Streak, Zendesk Sunshine, NetHunt CRM, Agile CRM, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Streak covers Communication Management with E-Mail, Engagement Management with E-Mail, Workflow Management, Contact List Management with E-Mail, etc.

Zendesk Sunshine focuses on Engagement Management with Review Sites, Workflow Management, Collaboration, Contact List Management with Phone Calls, etc.

"I've used it for 2 years now. One of the very few extensions I use on Chrome and probably the most useful one. " - Ramona Jar

"It's been amazing working with the documentation and the community, who are as excited as I am about building customised things for their agents. " - Cameron Dunn

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Streak

Focus area

Streak is better than Zendesk Sunshine for

Software Failure Risk

  • low

logo Zendesk Sunshine

Focus area

Software Failure Risk

  • medium

About

Streak | CRM In Your Inbox | Your CRM Right Inside Gmail‎

Develop custom experiences with the Zendesk Platform | Zendesk Sunshine

Age

2007

Financials

PRIVATE

IPO

Business Need

Total Processes
(we found evidences for)

76

29

Total Goals
(we found evidences for)

10

6

Top Processes

Evidences indicate better relative satisfaction

communication management

Read Reviews (323)

Read Reviews (1)

tracking & monitoring communications

Read Reviews (185)

Read Reviews (1)

sending & publishing communications

Read Reviews (132)

Read Reviews (0)

engagement management

Read Reviews (124)

Read Reviews (12)

engaging and following up

Read Reviews (122)

Read Reviews (2)

workflow management

Read Reviews (51)

Read Reviews (6)

contact list management

Read Reviews (49)

Read Reviews (4)

tracking contacts

Read Reviews (6)

Read Reviews (0)

contacts history

Read Reviews (2)

Read Reviews (2)

lead management

Read Reviews (41)

Read Reviews (0)

lead tracking

Read Reviews (27)

Read Reviews (0)

sales document management

Read Reviews (19)

Read Reviews (3)

contract management

Read Reviews (8)

Read Reviews (2)

proposal & quote management

Read Reviews (7)

Read Reviews (0)

generation of new leads

Read Reviews (16)

Read Reviews (0)

pipeline management

Read Reviews (16)

Read Reviews (1)

helpdesk management

Read Reviews (15)

Read Reviews (2)

promotion management

Read Reviews (12)

Read Reviews (0)

relationship management

Read Reviews (11)

Read Reviews (2)

content management

Read Reviews (10)

Read Reviews (0)

content sharing

Read Reviews (4)

Read Reviews (0)

content tracking

Read Reviews (2)

Read Reviews (0)

campaign management

Read Reviews (9)

Read Reviews (1)

campaign analytics

Read Reviews (5)

Read Reviews (0)

campaign monitoring

Read Reviews (2)

Read Reviews (0)

business development

Read Reviews (7)

Read Reviews (0)

training & onboarding

Read Reviews (6)

Read Reviews (2)

conversion management

Read Reviews (6)

Read Reviews (0)

discount management

Read Reviews (5)

Read Reviews (0)

follower management

Read Reviews (3)

Read Reviews (0)

products & pricelist management

Read Reviews (3)

Read Reviews (0)

account management

Read Reviews (3)

Read Reviews (0)

lifetime value management

Read Reviews (2)

Read Reviews (0)

knowledge management

Read Reviews (2)

Read Reviews (1)

sales call management

Read Reviews (2)

Read Reviews (0)

social media management

Read Reviews (1)

Read Reviews (3)

measuring customer satisfaction

Read Reviews (0)

Read Reviews (2)

customer feedback management

Read Reviews (0)

Read Reviews (2)

measuring customer satisfaction

Read Reviews (0)

Read Reviews (2)

SeealllessActivities

Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Increase sales & revenue

  • Scale best practices

  • Improve internal communications

  • Launch new products

  • Improve stakeholder relations

  • Grow market share

  • Improve digital and social presence

  • Improve ROI

  • See 7 more

  • Enhance customer relationships

  • Launch new products

  • Acquire customers

  • Improve visibility

  • Improve internal communications

  • Enter new markets internationally or locally

  • See 3 more

Top Channels

Channels Used

  • phone calls

  • review sites

  • Amazon

  • website

  • omnichannel

  • e-mail

  • offline

  • trade shows

  • See 5 more

  • phone calls

  • review sites

  • Amazon

  • website

  • omnichannel

  • e-mail

  • offline

  • trade shows

  • See 5 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

{{{rsh_C_1}}}

low

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Migration Risk

medium

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medium

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IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting