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Successeve vs Gainsight CS: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Successeve vs. Gainsight CS is based on a specific set of business needs and context. The comparison uses 739 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Successeve and Gainsight CS

Successeve, and Gainsight CS belong to a category of solutions that help Customer Success Platform. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Successeve covers Engagement Management, Training & Onboarding with E-Mail, Customer Feedback Management with E-Mail, Workflow Management with E-Mail, etc.

Gainsight CS focuses on Engagement Management with Mobile, Customer Feedback Management, Forecasting, Playbook Creation, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Successeve

Focus area

Software Failure Risk

  • medium

logo Gainsight CS

Focus area

Software Failure Risk

  • medium

About

Customer Lifecycle Management to increase growth with more customers.

Customer Success Software to Retain and Grow Customers at Scale

Age

2011

Financials

SEED

SERIES E

Business Need

Total Processes
(we found evidences for)

19

48

Total Goals
(we found evidences for)

4

10

Top Processes

Evidences indicate better relative satisfaction


engagement management

engaging and following up


training & onboarding


customer feedback management

measuring net promoter score


workflow management


conversion management


communication management



lifetime value management



sales document management


generation of new leads



relationship management





advocacy management


sales call management


category management


rating and review management


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Increase sales & revenue

  • Scale best practices

  • Acquire customers

  • See 1 more
  • Enhance customer relationships

  • Acquire customers

  • Scale best practices

  • Increase customer life time value

  • Improve stakeholder relations

  • Increase sales & revenue

  • Launch new products

  • Establish thought leadership

  • Improve efficiency

  • Improve ROI

  • See 7 more

Top Channels

Channels Used

  • phone calls

  • mobile

  • social media

  • mobile app

  • e-mail

  • website

  • video

  • chat

  • Slack

  • review sites

  • Amazon

  • See 8 more
  • phone calls

  • mobile

  • social media

  • mobile app

  • e-mail

  • website

  • video

  • chat

  • Slack

  • review sites

  • Amazon

  • See 8 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

No Data

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medium

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Integration Risk

medium

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low

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Migration Risk

medium

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medium

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Business Setting