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Successeve vs Totango: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Successeve vs. Totango is based on a specific set of business needs and context. The comparison uses 5883 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Successeve and Totango

Successeve, and Totango belong to a category of solutions that help Customer Success Platform. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Successeve covers Engagement Management, Training & Onboarding with E-Mail, Customer Feedback Management with E-Mail, Workflow Management with E-Mail, etc.

Totango focuses on Engagement Management, Training & Onboarding, Workflow Management, Playbook Creation, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Successeve

Focus area

Software Failure Risk

  • medium

logo Totango

Focus area

Totango is better than Successeve for

Software Failure Risk

  • medium

About

Customer Lifecycle Management to increase growth with more customers.

Customer Success & Customer Retention Software with an all-in-one Customer OS.

Age

2010

Financials

SEED

SERIES D

Business Need

Total Processes
(we found evidences for)

19

88

Total Goals
(we found evidences for)

4

14

Top Processes

Evidences indicate better relative satisfaction


engagement management

engaging and following up


training & onboarding


customer feedback management

measuring net promoter score


workflow management


conversion management


communication management

sending & publishing communications

tracking & monitoring communications



lifetime value management



products & pricelist management


sales document management


generation of new leads


helpdesk management




contact list management


rating and review management



campaign analytics


campaign monitoring


campaign management

campaign analytics

campaign monitoring



competitive intelligence


social media analytics


monitoring social media


engaging on social media


social media management

social media analytics

monitoring social media

engaging on social media


identify target customers


customise loyalty program


loyalty management

identify target customers

customise loyalty program




account management


relationship management


touchpoint management



segmentation and targeting



subscription management


lead qualification: technographic


lead qualification

lead qualification: technographic


opportunity management


renewal management


advocacy management




knowledge management



follower management


revenue cycle management



content management



customer case management




sales review & feedback


referral management


sales incentive management




Top Goals

Goals Achieved

  • Enhance customer relationships

  • Increase sales & revenue

  • Scale best practices

  • Acquire customers

  • See 1 more
  • Enhance customer relationships

  • Acquire customers

  • Scale best practices

  • Increase sales & revenue

  • Increase customer life time value

  • Improve internal communications

  • Improve ROI

  • Improve efficiency

  • Enter new markets internationally or locally

  • Improve visibility

  • Establish thought leadership

  • Improve stakeholder relations

  • Build brand awareness

  • Manage risk

  • See 11 more

Top Channels

Channels Used

  • e-mail

  • website

  • phone calls

  • social media

  • offline

  • support groups

  • point of sale

  • video

  • chat

  • user generated content

  • blogs

  • Slack

  • channel partners

  • mobile

  • mass media

  • promotions

  • text SMS

  • television

  • newsletter

  • events

  • trade shows

  • See 18 more
  • e-mail

  • website

  • phone calls

  • social media

  • offline

  • support groups

  • point of sale

  • video

  • chat

  • user generated content

  • blogs

  • Slack

  • channel partners

  • mobile

  • mass media

  • promotions

  • text SMS

  • television

  • newsletter

  • events

  • trade shows

  • See 18 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

No Data

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low

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Integration Risk

medium

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medium

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Migration Risk

medium

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medium

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Business Setting