Comparison Summary
Introducing Sugar CRM and Act!
Sugar CRM, Act!, Salesforce Sales Cloud, Zoho CRM, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Sugar CRM covers Engagement Management, Sales Document Management with Mobile, Contact List Management with E-Mail, Workflow Management, etc.
Act! focuses on Contact List Management, Engagement Management with E-Mail, Communication Management with E-Mail, Sales Document Management with E-Mail, etc.
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
SugarCRM: #1 Rated Customer Relationship Management Software
Act! CR
Age
2004
Financials
PRIVATE
PRIVATE
Business Need
Total Processes
(we found evidences for)
104
84
Total Goals
(we found evidences for)
18
10
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Acquire customers
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Increase sales & revenue
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Scale best practices
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Improve ROI
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Enter new markets internationally or locally
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Improve efficiency
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Grow market share
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Improve internal communications
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Improve stakeholder relations
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Launch new products
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Build brand awareness
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Manage risk
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Shorten ramp up time
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Improve digital and social presence
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Improve visibility
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Increase customer life time value
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Improve brand engagement
- See 15 more
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Acquire customers
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Enhance customer relationships
-
Increase sales & revenue
-
Enter new markets internationally or locally
-
Improve ROI
-
Improve internal communications
-
Scale best practices
-
Improve brand engagement
-
Grow market share
-
Improve consistency
- See 7 more
Top Channels
Channels Used
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e-mail
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phone calls
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social media
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website
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offline
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point of sale
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mobile
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promotions
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channel partners
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on premises
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text SMS
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print media
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magazine
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mobile app
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trade shows
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newsletter
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Facebook
-
user generated content
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blogs
-
events
-
chat
- See 18 more
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e-mail
-
phone calls
-
social media
-
website
-
offline
-
point of sale
-
mobile
-
promotions
-
channel partners
-
on premises
-
text SMS
-
print media
-
magazine
-
mobile app
-
trade shows
-
newsletter
-
Facebook
-
user generated content
-
blogs
-
events
-
chat
- See 18 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
