Comparison Summary
This comparison report of Sugar CRM vs. BenchmarkONE is based on a specific set of business needs and context. The comparison uses 8386 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Sugar CRM and BenchmarkONE
Sugar CRM, BenchmarkONE, Salesforce Sales Cloud, Zoho CRM, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Sugar CRM covers Engagement Management, Sales Document Management with Mobile, Contact List Management with E-Mail, Workflow Management, etc.
BenchmarkONE focuses on Engagement Management with E-Mail, Communication Management with E-Mail, Contact List Management with E-Mail, Training & Onboarding with E-Mail, etc.
"The best combination of features and functionality, and customizability we’ve found in the market. " - Peter Tew
"From our dentists who have very little time to learn new software to our team members in their 80s, everyone learned to use BenchmarkONE and were up and running with very few issues. Simple, easy-to-use and great design...all perfect for our team! " - Terri Goodness
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
SugarCRM: #1 Rated Customer Relationship Management Software
Sales and marketing software for small businesses and marketing agencies
Age
2004
2011
Financials
PRIVATE
SERIES A
Business Need
Total Processes
(we found evidences for)
104
90
Total Goals
(we found evidences for)
18
13
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Acquire customers
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Increase sales & revenue
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Scale best practices
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Improve ROI
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Enter new markets internationally or locally
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Improve efficiency
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Grow market share
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Improve internal communications
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Improve stakeholder relations
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Launch new products
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Build brand awareness
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Manage risk
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Shorten ramp up time
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Improve digital and social presence
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Improve visibility
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Increase customer life time value
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Improve brand engagement
- See 15 more
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Acquire customers
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Enhance customer relationships
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Increase sales & revenue
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Improve ROI
-
Scale best practices
-
Improve digital and social presence
-
Enter new markets internationally or locally
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Build brand awareness
-
Grow market share
-
Improve internal communications
-
Launch new products
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Improve brand engagement
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Establish thought leadership
- See 10 more
Top Channels
Channels Used
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e-mail
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social media
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website
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phone calls
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newsletter
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user generated content
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blogs
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offline
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mobile
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video
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trade shows
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events
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LinkedIn
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Instagram
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chat
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point of sale
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display advertisement
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Facebook
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omnichannel
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on premises
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Facebook page
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promotions
- See 19 more
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e-mail
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social media
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website
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phone calls
-
newsletter
-
user generated content
-
blogs
-
offline
-
mobile
-
video
-
trade shows
-
events
-
LinkedIn
-
Instagram
-
chat
-
point of sale
-
display advertisement
-
Facebook
-
omnichannel
-
on premises
-
Facebook page
-
promotions
- See 19 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
