Comparison Summary
This comparison report of Sugar CRM vs. Bloomerang is based on a specific set of business needs and context. The comparison uses 16205 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Sugar CRM and Bloomerang
Sugar CRM, Bloomerang, Salesforce Sales Cloud, Zoho CRM, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Sugar CRM covers Engagement Management, Sales Document Management with Mobile, Contact List Management with E-Mail, Workflow Management, etc.
Bloomerang focuses on Engagement Management, Communication Management with E-Mail, Helpdesk Management with Chat, Campaign Management with E-Mail, etc.
"The best combination of features and functionality, and customizability we’ve found in the market. " - Peter Tew
"The customer service is truly excellent through the online chat feature. They're always very professional and helpful. Fast response too. I absolutely rely on that feature to quickly reach conclusions about how to do things. I would recommend Bloome...rang as a solid CRM choice among a very competitive field. " - Scott Patton
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
SugarCRM: #1 Rated Customer Relationship Management Software
Donor Management Software for Nonprofits
Age
2004
2012
Financials
PRIVATE
SEED
Business Need
Total Processes
(we found evidences for)
104
91
Total Goals
(we found evidences for)
18
16
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Acquire customers
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Increase sales & revenue
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Scale best practices
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Improve ROI
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Enter new markets internationally or locally
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Improve efficiency
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Grow market share
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Improve internal communications
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Improve stakeholder relations
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Launch new products
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Build brand awareness
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Manage risk
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Shorten ramp up time
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Improve digital and social presence
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Improve visibility
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Increase customer life time value
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Improve brand engagement
- See 15 more
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Scale best practices
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Increase sales & revenue
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Improve efficiency
-
Improve digital and social presence
-
Improve internal communications
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Enhance customer relationships
-
Acquire customers
-
Establish thought leadership
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Increase customer life time value
-
Improve stakeholder relations
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Launch new products
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Improve consistency
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Shorten ramp up time
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Improve navigation
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Improve visibility
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Enter new markets internationally or locally
- See 13 more
Top Channels
Channels Used
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e-mail
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offline
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causes and charity
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social media
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website
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phone calls
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chat
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newsletter
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video
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Twitter
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user generated content
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blogs
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mobile
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promotions
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point of sale
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games
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mobile app
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Facebook
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events
-
trade shows
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Instagram
- See 18 more
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e-mail
-
offline
-
causes and charity
-
social media
-
website
-
phone calls
-
chat
-
newsletter
-
video
-
Twitter
-
user generated content
-
blogs
-
mobile
-
promotions
-
point of sale
-
games
-
mobile app
-
Facebook
-
events
-
trade shows
-
Instagram
- See 18 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High