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Compare Sugar CRM vs ClickUp

Comparison Summary

For Sugar CRM vs ClickUp comparison, Our AI algorithm looked at 12261 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using Sugar CRM and ClickUp to solve their respective business needs.

Pros and cons of Sugar CRM and ClickUp

Sugar CRM is more suited to businesses that require Engagement Management and Sales Document Management with Mobile where as ClickUp is focused towards Workflow Management and Collaboration .

Both Sugar CRM and ClickUp are CRM and Project Management software, peers recommend Sugar CRM for contact list management and opportunity management where as ClickUp is more known for products & pricelist management .

logo Sugar CRM

Focus area

Sugar CRM is better than ClickUp for

Software Failure Risk

  • medium

logo ClickUp

Focus area

ClickUp is better than Sugar CRM for

Software Failure Risk

  • medium

About

SugarCRM: #1 Rated Customer Relationship Management Software

One app to replace tasks, docs, chat, goals, & more

Age

2004

2017

Financials

PRIVATE

SERIES C

Business Need

Total Processes
(we found evidences for)

104

75

Total Goals
(we found evidences for)

18

11

Top Processes

Evidences indicate better relative satisfaction


sales document management

proposal & quote management

contract management


engagement management

engaging and following up

engaging with scheduling & cadence



contact list management

creating contact list


helpdesk management



communication management

sending & publishing communications

tracking & monitoring communications




generation of new leads


social media management

social media analytics

engaging on social media

managing social media account

scheduling post to social media



relationship management


training & onboarding


customer case management


campaign management

campaign monitoring


opportunity management


sales call management

meeting management


pipeline management


competitive intelligence


conversion management



loyalty management

identify target customers

customise loyalty program


account management


business development



knowledge management



lead qualification

lead qualification: technographic


products & pricelist management



customer feedback management

measuring customer satisfaction

measuring net promoter score





rating and review management


lifetime value management



trade show marketing




touchpoint management


channel management


billing and invoice management


referral management


sales incentive management


social media marketing





sales review & feedback



community building





advocacy management



follower management




calendar management



Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Increase sales & revenue

  • Scale best practices

  • Improve ROI

  • Enter new markets internationally or locally

  • Improve efficiency

  • Grow market share

  • Improve internal communications

  • Improve stakeholder relations

  • Launch new products

  • Build brand awareness

  • Manage risk

  • Shorten ramp up time

  • Improve digital and social presence

  • Improve visibility

  • Increase customer life time value

  • Improve brand engagement

  • See 15 more
  • Improve internal communications

  • Acquire customers

  • Enhance customer relationships

  • Launch new products

  • Increase sales & revenue

  • Improve visibility

  • Scale best practices

  • Improve efficiency

  • Enter new markets internationally or locally

  • Establish thought leadership

  • Improve navigation

  • See 8 more

Top Channels

Channels Used

  • e-mail

  • website

  • social media

  • chat

  • video

  • mobile

  • Slack

  • offline

  • user generated content

  • blogs

  • mobile app

  • point of sale

  • promotions

  • phone calls

  • text SMS

  • on premises

  • games

  • Skype

  • review sites

  • Amazon

  • Facebook

  • causes and charity

  • See 19 more
  • e-mail

  • website

  • social media

  • chat

  • video

  • mobile

  • Slack

  • offline

  • user generated content

  • blogs

  • mobile app

  • point of sale

  • promotions

  • phone calls

  • text SMS

  • on premises

  • games

  • Skype

  • review sites

  • Amazon

  • Facebook

  • causes and charity

  • See 19 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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low

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Security & Privacy Risk

medium

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high

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Integration Risk

medium

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medium

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Migration Risk

medium

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medium

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Business Setting