Comparison Summary
Introducing Sugar CRM and Commence
Sugar CRM, Commence, Salesforce Sales Cloud, Zoho CRM, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Sugar CRM covers Engagement Management, Sales Document Management with Mobile, Contact List Management with E-Mail, Workflow Management, etc.
Commence focuses on Generation Of New Leads with E-Mail, Contact List Management, Campaign Management, Engagement Management with Phone Calls, etc.
"Sugar Discover Cuts Costs and Increases Sales Efficiency " - Daniel Elman
"After reviewing several web based CRM solutions we selected Commence based on the company’s impressive track record, strong customer references and product features that seem to differentiate Commence from the pack. We are quite pleased with our dec...ision. " - George Mulling
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
SugarCRM: #1 Rated Customer Relationship Management Software
Customer Relationship Management (CRM) Software
Age
2004
Financials
PRIVATE
PRIVATE
Business Need
Total Processes
(we found evidences for)
104
69
Total Goals
(we found evidences for)
18
15
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Acquire customers
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Increase sales & revenue
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Scale best practices
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Improve ROI
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Enter new markets internationally or locally
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Improve efficiency
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Grow market share
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Improve internal communications
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Improve stakeholder relations
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Launch new products
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Build brand awareness
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Manage risk
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Shorten ramp up time
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Improve digital and social presence
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Improve visibility
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Increase customer life time value
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Improve brand engagement
- See 15 more
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Enhance customer relationships
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Acquire customers
-
Improve internal communications
-
Increase sales & revenue
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Improve stakeholder relations
-
Improve efficiency
-
Launch new products
-
Scale best practices
-
Build brand awareness
-
Improve brand engagement
-
Improve ROI
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Improve consistency
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Grow market share
-
Increase customer life time value
-
Enter new markets internationally or locally
- See 12 more
Top Channels
Channels Used
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phone calls
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e-mail
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social media
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offline
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point of sale
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website
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user generated content
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blogs
- See 5 more
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phone calls
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e-mail
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social media
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offline
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point of sale
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website
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user generated content
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blogs
- See 5 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
