Comparison Summary
Introducing Sugar CRM and Copper
Sugar CRM, Copper, Salesforce Sales Cloud, Zoho CRM, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Sugar CRM covers Engagement Management, Sales Document Management with Mobile, Contact List Management with E-Mail, Workflow Management, etc.
Copper focuses on Engagement Management with E-Mail, Contact List Management with E-Mail, Lead Tracking, Lead Management, etc.
"CRM is only a good tool if you get your employees to use it. " - JASON MAHER
"Customers’ expectation for how to engage with the physical world is accelerating rapidly. So we think of the retail experience in a very data-driven manner—similar to that of an online session. Just like the web optimizes the conversion funnel, we f...ind unique moments in the physical store where we can use technology to remove friction. " - Healey Cypher
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
SugarCRM: #1 Rated Customer Relationship Management Software
Copper | CRM Software Built for Google & G-Suite
Age
2004
Financials
PRIVATE
Business Need
Total Processes
(we found evidences for)
104
89
Total Goals
(we found evidences for)
18
13
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Acquire customers
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Increase sales & revenue
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Scale best practices
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Improve ROI
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Enter new markets internationally or locally
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Improve efficiency
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Grow market share
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Improve internal communications
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Improve stakeholder relations
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Launch new products
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Build brand awareness
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Manage risk
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Shorten ramp up time
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Improve digital and social presence
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Improve visibility
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Increase customer life time value
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Improve brand engagement
- See 15 more
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Enhance customer relationships
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Acquire customers
-
Increase sales & revenue
-
Scale best practices
-
Improve internal communications
-
Improve stakeholder relations
-
Launch new products
-
Build brand awareness
-
Grow market share
-
Enter new markets internationally or locally
-
Improve visibility
-
Improve ROI
-
Improve digital and social presence
- See 10 more
Top Channels
Channels Used
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e-mail
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phone calls
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offline
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mobile
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point of sale
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website
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mobile app
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video
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social media
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on premises
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promotions
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user generated content
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blogs
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chat
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Facebook
-
events
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trade shows
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Slack
-
games
- See 16 more
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e-mail
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phone calls
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offline
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mobile
-
point of sale
-
website
-
mobile app
-
video
-
social media
-
on premises
-
promotions
-
user generated content
-
blogs
-
chat
-
Facebook
-
events
-
trade shows
-
Slack
-
games
- See 16 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
