Comparison Summary
This comparison report of Sugar CRM vs. Salesmate Sales CRM is based on a specific set of business needs and context. The comparison uses 8163 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Sugar CRM and Salesmate Sales CRM
Sugar CRM, Salesmate Sales CRM, Salesforce Sales Cloud, Zoho CRM, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Sugar CRM covers Engagement Management, Sales Document Management with Mobile, Contact List Management with E-Mail, Workflow Management, etc.
Salesmate Sales CRM focuses on Communication Management with E-Mail, Sales Call Management with Phone Calls, Workflow Management with E-Mail, Engagement Management with E-Mail, etc.
"The best combination of features and functionality, and customizability we’ve found in the market. " - Peter Tew
"Very convenient and easy CRM with all the necessary features, quick and professional support " - Zora Zamecnikova
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
Salesmate Sales CRM
Focus area
Salesmate Sales CRM is better than Sugar CRM for
Software Failure Risk
About
SugarCRM: #1 Rated Customer Relationship Management Software
Sales CRM Software for Growing Sales Teams
Age
2004
2016
Financials
PRIVATE
PRIVATE
Business Need
Total Processes
(we found evidences for)
104
80
Total Goals
(we found evidences for)
18
11
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Acquire customers
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Increase sales & revenue
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Scale best practices
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Improve ROI
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Enter new markets internationally or locally
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Improve efficiency
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Grow market share
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Improve internal communications
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Improve stakeholder relations
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Launch new products
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Build brand awareness
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Manage risk
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Shorten ramp up time
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Improve digital and social presence
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Improve visibility
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Increase customer life time value
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Improve brand engagement
- See 15 more
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Increase sales & revenue
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Acquire customers
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Enhance customer relationships
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Scale best practices
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Improve efficiency
-
Establish thought leadership
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Launch new products
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Enter new markets internationally or locally
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Grow market share
-
Build brand awareness
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Increase customer life time value
- See 8 more
Top Channels
Channels Used
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e-mail
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phone calls
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mobile
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text SMS
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mobile app
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offline
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website
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chat
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video
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point of sale
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on premises
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promotions
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newsletter
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trade shows
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events
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social media
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Skype
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blogs
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user generated content
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Slack
- See 17 more
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e-mail
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phone calls
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mobile
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text SMS
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mobile app
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offline
-
website
-
chat
-
video
-
point of sale
-
on premises
-
promotions
-
newsletter
-
trade shows
-
events
-
social media
-
Skype
-
blogs
-
user generated content
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Slack
- See 17 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
