Comparison Summary
This comparison report of Sugar CRM vs. Spotler CRM is based on a specific set of business needs and context. The comparison uses 8326 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Sugar CRM and Spotler CRM
Sugar CRM, Spotler CRM, Salesforce Sales Cloud, Zoho CRM, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Sugar CRM covers Engagement Management, Sales Document Management with Mobile, Contact List Management with E-Mail, Workflow Management, etc.
Spotler CRM focuses on Helpdesk Management with Phone Calls, Contact List Management with E-Mail, Engagement Management with E-Mail, Lead Tracking, etc.
"The customer journey changed a lot for us with Sugar. Now we can react faster. " - ROBERT AMPER
"The CRM has resulted in better team communication and coordination and has also enabled the automation of account activities. " - Ian Hare
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
SugarCRM: #1 Rated Customer Relationship Management Software
The CRM That Grows With Your Business
Age
2004
2005
Financials
PRIVATE
M&A
Business Need
Total Processes
(we found evidences for)
104
66
Total Goals
(we found evidences for)
18
13
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Acquire customers
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Increase sales & revenue
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Scale best practices
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Improve ROI
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Enter new markets internationally or locally
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Improve efficiency
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Grow market share
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Improve internal communications
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Improve stakeholder relations
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Launch new products
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Build brand awareness
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Manage risk
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Shorten ramp up time
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Improve digital and social presence
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Improve visibility
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Increase customer life time value
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Improve brand engagement
- See 15 more
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Acquire customers
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Enhance customer relationships
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Increase sales & revenue
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Improve ROI
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Grow market share
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Improve internal communications
-
Improve stakeholder relations
-
Improve visibility
-
Scale best practices
-
Build brand awareness
-
Improve efficiency
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Launch new products
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Improve digital and social presence
- See 10 more
Top Channels
Channels Used
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e-mail
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phone calls
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website
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social media
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offline
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chat
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Skype
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point of sale
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newsletter
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Instagram
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trade shows
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text SMS
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causes and charity
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promotions
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user generated content
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blogs
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video
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Facebook
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events
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LinkedIn
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mass media
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television
- See 19 more
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e-mail
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phone calls
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website
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social media
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offline
-
chat
-
Skype
-
point of sale
-
newsletter
-
Instagram
-
trade shows
-
text SMS
-
causes and charity
-
promotions
-
user generated content
-
blogs
-
video
-
Facebook
-
events
-
LinkedIn
-
mass media
-
television
- See 19 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
