Comparison Summary
This comparison report of Sugar CRM vs. Vtiger all-in-one CRM is based on a specific set of business needs and context. The comparison uses 10888 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Sugar CRM and Vtiger all-in-one CRM
Sugar CRM, Vtiger all-in-one CRM, Salesforce Sales Cloud, Zoho CRM, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Sugar CRM covers Engagement Management, Sales Document Management with Mobile, Contact List Management with E-Mail, Workflow Management, etc.
Vtiger all-in-one CRM focuses on Opportunity Management, Campaign Management with E-Mail, Collaboration, Sales Document Management with E-Mail, etc.
"CRM is only a good tool if you get your employees to use it. " - JASON MAHER
"Being able to measure how satisfied consumers were with the old site and seeing the progression and lift in our satisfaction scores has been invaluable. " - Annamarie Bermundo
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
Vtiger all-in-one CRM
Focus area
Vtiger all-in-one CRM is better than Sugar CRM for
Software Failure Risk
About
SugarCRM: #1 Rated Customer Relationship Management Software
Vtiger all-in-one CRM | Provide a seamless customer experience across marketing, sales, and customer support
Age
2004
2003
Financials
PRIVATE
PRIVATE
Business Need
Total Processes
(we found evidences for)
104
51
Total Goals
(we found evidences for)
18
10
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Acquire customers
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Increase sales & revenue
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Scale best practices
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Improve ROI
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Enter new markets internationally or locally
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Improve efficiency
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Grow market share
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Improve internal communications
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Improve stakeholder relations
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Launch new products
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Build brand awareness
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Manage risk
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Shorten ramp up time
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Improve digital and social presence
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Improve visibility
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Increase customer life time value
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Improve brand engagement
- See 15 more
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Increase sales & revenue
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Enhance customer relationships
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Acquire customers
-
Improve brand engagement
-
Enter new markets internationally or locally
-
Improve internal communications
-
Improve ROI
-
Grow market share
-
Improve efficiency
-
Improve digital and social presence
- See 7 more
Top Channels
Channels Used
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e-mail
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phone calls
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chat
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social media
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offline
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point of sale
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website
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Skype
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mobile
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channel partners
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text SMS
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Twitter
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Facebook
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mobile app
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user generated content
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blogs
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on premises
- See 14 more
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e-mail
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phone calls
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chat
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social media
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offline
-
point of sale
-
website
-
Skype
-
mobile
-
channel partners
-
text SMS
-
Twitter
-
Facebook
-
mobile app
-
user generated content
-
blogs
-
on premises
- See 14 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High