Comparison Summary
This comparison report of Sugar CRM vs. Zoho Bigin is based on a specific set of business needs and context. The comparison uses 5508 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Sugar CRM and Zoho Bigin
Sugar CRM, Zoho Bigin, Salesforce Sales Cloud, Zoho CRM, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Sugar CRM covers Engagement Management, Sales Document Management with Mobile, Contact List Management with E-Mail, Workflow Management, etc.
Zoho Bigin focuses on Engagement Management with Phone Calls, Training & Onboarding, Workflow Management with E-Mail, Pipeline Management, etc.
"The number one item on our list was user experience. CRM is one of those business processes that you want people to adopt but they don’t have to; they can still get their job done without it. We felt like that was one of the major differentiators be...tween Sugar and other platforms. " - CHRISTOPHER POLAND
"User Friendly and easy to maintain records of the clients. " - Mobeen Gul
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
SugarCRM: #1 Rated Customer Relationship Management Software
Zoho Bigin | A powerful CRM solution for small and micro businesses manage their customer relationships
Age
2004
1996
Financials
PRIVATE
PRIVATE
Business Need
Total Processes
(we found evidences for)
104
29
Total Goals
(we found evidences for)
18
6
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Acquire customers
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Increase sales & revenue
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Scale best practices
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Improve ROI
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Enter new markets internationally or locally
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Improve efficiency
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Grow market share
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Improve internal communications
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Improve stakeholder relations
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Launch new products
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Build brand awareness
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Manage risk
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Shorten ramp up time
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Improve digital and social presence
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Improve visibility
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Increase customer life time value
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Improve brand engagement
- See 15 more
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Enhance customer relationships
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Acquire customers
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Increase sales & revenue
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Improve ROI
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Improve stakeholder relations
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Launch new products
- See 3 more
Top Channels
Channels Used
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phone calls
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e-mail
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social media
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LinkedIn
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website
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phone calls
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e-mail
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social media
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LinkedIn
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website
- See 2 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
