Overview: Suitecrm and Infor CRM as CRM Category solutions.
Suitecrm and Infor CRM cater to businesses by offering solutions in the CRM category, each with distinct strengths. Suitecrm shines with its robust features like Custom Reports and extensive support options. It serves a diverse range of industries, particularly large enterprises, offering seamless integration and data management. Infor CRM excels in lead and contact management with a focus on social media capabilities, suited for manufacturing and IT sectors. It provides strong support and is favored by medium to large enterprises.
Suitecrm: SuiteCRM is an open-source CRM solution for SMEs and enterprises. It can be accessed as SaaS or on-premise, and is available for free download.
Infor CRM: Infor CRM offers comprehensive insights into customer interactions across sales, marketing, customer service, and support. The software enhances team collaboration and customer engagement.
Suitecrm and Infor CRM: Best Use cases based on the customer satisfaction data
Key Capabilities Supported
Suitecrm facilitates engagement management, including sales document and contact list management, which aligns well with businesses aiming to optimize their sales processes. read more →
Infor CRM supports capabilities like contact and engagement management, enhancing helpdesk and social media interactions, thus serving communication-centered enterprises. read more →
Business Goals
Suitecrm is designed to enhance customer relationships, with strong focus on increasing sales and acquiring customers, aligning with enterprise growth strategies. read more →
Infor CRM aims to improve ROI and enhance customer relationships, appealing to businesses focused on targeted improvements in revenue and market share. read more →
Core Features
Suitecrm offers standout features such as Custom Reports and high ease of data migration, meeting diverse business needs for comprehensive analytics and integration. read more →
Infor CRM delivers on data export and integration features, with a keen focus on custom reporting, catering to businesses needing detailed data analysis. read more →
Vendor Support
Suitecrm offers 24/7 support, chat, phone, and email options, reflecting its commitment to meeting large enterprises' complex operational needs. read more →
Infor CRM provides robust 24/7 support along with email and phone support, which is suited for enterprises seeking reliable and varied support channels. read more →
Segments and Industries
Suitecrm is utilized by large enterprises and spans industries like IT services and consulting, indicating its adaptability and strong position in high-tech sectors. read more →
Infor CRM serves large and mid-market enterprises, predominantly in manufacturing and software industries, showcasing its industry-specific capabilities. read more →
Operational Alignment
Suitecrm fits well into the operational workflows of diverse businesses, particularly large enterprises, due to its capacity to manage complex engagement processes. read more →
Infor CRM aligns with operational workflows through its focus on social media and contact history, fitting well with industries requiring detailed customer insights. read more →
Applying your context and needs changes the comparison
Failure Risk Guidance?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
Data
Support
Others
Most deployed common Use Cases for Suitecrm and Infor CRM
How can Suitecrm and Infor CRM enhance your Engagement Management process?
How does Suitecrm and Infor CRM address your Contact List Management Challenges?
Suitecrm in Action: Unique Use Cases
How efficiently Does Suitecrm manage your Workflow Management?
What Are the key features of Suitecrm for Communication Management?
Infor CRM in Action: Unique Use Cases
How does Infor CRM address your Campaign Management Challenges?
How does Infor CRM address your Helpdesk Management Challenges?
Alternatives
Integrations
Few Suitecrm Integrations
Few Infor CRM Integrations
News
Latest Suitecrm News
SuiteCRM Outlook Plugin v4.2.1 Released
SalesAgility, the driving force behind SuiteCRM, have just released the SuiteCRM Outlook Plugin v4.2.1 . This is a maintenance release and as such resolves a number of key issues. The SuiteCRM Outlook Plugin has been built from the ground-up by our talented engineers aiming to improve performance, reliability and stability for customers. The plugin [...]
The post SuiteCRM Outlook Plugin v4.2.1 Released appeared first on SuiteCRM.
Latest Infor CRM News
Newswire & Press Release / Infor Nexus Unveils NexTrace , its End - to - End Traceability Solution At NRF 2025 - Software - Infor
Infor Nexus has launched NexTrace, an AI-powered traceability solution, enhancing data collection for compliance and transparency, ahead of the EU Digital Product Passport in 2027.
