Comparison Summary
This comparison report of Suitecrm vs. Salesforce Commerce Cloud is based on a specific set of business needs and context. The comparison uses 2629 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Suitecrm and Salesforce Commerce Cloud
Suitecrm, workbooks.com, Siebel CRM, etc., belong to a category of solutions that help CRM, whereas Salesforce Commerce Cloud, Salesforce B2C Commerce, Shopify Plus, etc., belong to a category of solutions that help E-Commerce Platform. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Suitecrm covers Engagement Management, Sales Document Management with Mobile, Contact List Management with Phone Calls, Workflow Management with Mobile, etc.
Salesforce Commerce Cloud focuses on Engagement Management with Offline, Merchandising with Promotions, Social Media Management, Content Management with Promotions, etc.
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
Salesforce Commerce Cloud
Focus area
Salesforce Commerce Cloud is better than Suitecrm for
Software Failure Risk
About
Opensource CRM for businesses
Commerce Cloud: Customer Experience & Retail ... - Salesforce.com
Age
1999
Financials
PRIVATE
IPO
Business Need
Total Processes
(we found evidences for)
67
77
Total Goals
(we found evidences for)
11
13
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Increase sales & revenue
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Acquire customers
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Grow market share
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Improve internal communications
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Improve ROI
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Enter new markets internationally or locally
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Improve consistency
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Improve digital and social presence
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Launch new products
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Improve efficiency
- See 8 more
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Acquire customers
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Increase sales & revenue
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Enhance customer relationships
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Scale best practices
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Improve digital and social presence
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Improve brand engagement
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Grow market share
-
Enter new markets internationally or locally
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Build brand awareness
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Improve stakeholder relations
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Launch new products
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Establish thought leadership
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Improve efficiency
- See 10 more
Top Channels
Channels Used
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promotions
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offline
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phone calls
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point of sale
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website
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e-mail
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support groups
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mobile
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coupons
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social media
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on premises
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display advertisement
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video
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events
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trade shows
- See 12 more
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promotions
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offline
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phone calls
-
point of sale
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website
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e-mail
-
support groups
-
mobile
-
coupons
-
social media
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on premises
-
display advertisement
-
video
-
events
-
trade shows
- See 12 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High