Comparison Summary
This comparison report of SurveyMethods vs. ServiceGuru Kiosk is based on a specific set of business needs and context. The comparison uses 997 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing SurveyMethods and ServiceGuru Kiosk
SurveyMethods, ServiceGuru Kiosk, Survio, LimeSurvey, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
SurveyMethods covers Customer Feedback Management with Newsletter, Helpdesk Management with Phone Calls, Communication Management with E-Mail, Engagement Management, etc.
ServiceGuru Kiosk focuses on Rating And Review Management with Review Sites, Collecting Feedback with Offline, Review Customer Feedback with Review Sites, Helpdesk Management, etc.
"We have been using SurveyMethods to conduct website visitor surveys and internal surveys. We’ve found the tool to be both easy to use and very accommodating. We’re very pleased with the product and SurveyMethod’s responsiveness. " - Gene Brumblay
"We immediately recognized how ServiceGuru could help us to maintain our commitment to providing a great customer experience within our restaurants. " - Johnny Beerling
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
ServiceGuru Kiosk
Focus area
ServiceGuru Kiosk is better than SurveyMethods for
Software Failure Risk
About
SurveyMethods | Online Survey Software | Data Analysis ...
Customer Service Review Tool to Collect and Measure Reviews at the Point of Service
Financials
PRIVATE
Business Need
Total Processes
(we found evidences for)
33
12
Total Goals
(we found evidences for)
8
3
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
-
Improve internal communications
-
Scale best practices
-
Launch new products
-
Enhance customer relationships
-
Improve brand engagement
-
Build brand awareness
-
Increase sales & revenue
-
Acquire customers
- See 5 more
-
Improve digital and social presence
-
Enhance customer relationships
-
Grow market share
Top Channels
Channels Used
-
offline
-
on premises
-
review sites
-
promotions
-
social media
-
Facebook
-
Yelp
-
website
-
e-mail
-
coupons
-
Tripadvisor
- See 8 more
-
offline
-
on premises
-
review sites
-
promotions
-
social media
-
Facebook
-
Yelp
-
website
-
e-mail
-
coupons
-
Tripadvisor
- See 8 more
Failure Risk Guidance Security Report?
Compliance Risk
{{{rsh_C_1}}}
{{{rsh_C_1}}}
Security & Privacy Risk
{{{rsh_C_1}}}
{{{rsh_C_1}}}
Integration Risk
{{{rsh_C_1}}}
{{{rsh_C_1}}}
Migration Risk
{{{rsh_C_1}}}
{{{rsh_C_1}}}
IT and Other Capabilities
- Low
- Medium
- High
