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SurveyMethods vs ServiceGuru Kiosk: 2024 Ultimate Comparison Guide

Failure Risk Guidance Security Report ?

Failure Risk for SurveyMethods low Failure Risk for ServiceGuru Kiosk medium
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Comparison Summary

This comparison report of SurveyMethods vs. ServiceGuru Kiosk is based on a specific set of business needs and context. The comparison uses 997 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing SurveyMethods and ServiceGuru Kiosk

SurveyMethods, ServiceGuru Kiosk, Survio, SurveyPro, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

SurveyMethods covers Customer Feedback Management with Newsletter, Helpdesk Management with Phone Calls, Communication Management with E-Mail, Engagement Management, etc.

ServiceGuru Kiosk focuses on Rating And Review Management with Review Sites, Collecting Feedback with Offline, Review Customer Feedback with Review Sites, Helpdesk Management, etc.

"Thank you very much! Truly your customer service is the best at SurveyMethods and I won’t hesitate to recommend it to anyone. " - Banisha Boolauck

"We thought we were getting a lot of feedback and reviews. Holy cow were we wrong. It's much easier to run each location on 500 ratings/reviews per month from our guests vs. 10. We had no idea what we didn't know. " - Bassel Osmani

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo SurveyMethods

Focus area

SurveyMethods is better than ServiceGuru Kiosk for

Software Failure Risk

  • low

logo ServiceGuru Kiosk

Focus area

ServiceGuru Kiosk is better than SurveyMethods for

Software Failure Risk

  • medium

About

SurveyMethods | Online Survey Software | Data Analysis ...

Customer Service Review Tool to Collect and Measure Reviews at the Point of Service

Financials

PRIVATE

Business Need

Total Processes
(we found evidences for)

33

12

Total Goals
(we found evidences for)

8

3

Top Processes

Evidences indicate better relative satisfaction

customer feedback management

Read Reviews (39)

Read Reviews (19)

measuring customer satisfaction

Read Reviews (13)

Read Reviews (2)

helpdesk management

Read Reviews (22)

Read Reviews (3)

communication management

Read Reviews (11)

Read Reviews (0)

sending & publishing communications

Read Reviews (11)

Read Reviews (0)

engagement management

Read Reviews (9)

Read Reviews (0)

engaging and following up

Read Reviews (5)

Read Reviews (0)

online polls

Read Reviews (5)

Read Reviews (0)

social media management

Read Reviews (5)

Read Reviews (0)

scheduling post to social media

Read Reviews (4)

Read Reviews (0)

courses & assessment

Read Reviews (3)

Read Reviews (0)

create learning path

Read Reviews (3)

Read Reviews (0)

products & pricelist management

Read Reviews (3)

Read Reviews (0)

customer case management

Read Reviews (3)

Read Reviews (0)

rating and review management

Read Reviews (1)

Read Reviews (28)

contact list management

Read Reviews (1)

Read Reviews (2)

sales review & feedback

Read Reviews (0)

Read Reviews (5)

campaign management

Read Reviews (0)

Read Reviews (2)

competitive intelligence

Read Reviews (0)

Read Reviews (2)

SeealllessActivities

Top Goals

Goals Achieved

  • Improve internal communications

  • Scale best practices

  • Launch new products

  • Enhance customer relationships

  • Improve brand engagement

  • Build brand awareness

  • Increase sales & revenue

  • Acquire customers

  • See 5 more

  • Improve digital and social presence

  • Enhance customer relationships

  • Grow market share

Top Channels

Channels Used

  • offline

  • on premises

  • review sites

  • promotions

  • social media

  • Facebook

  • Yelp

  • website

  • e-mail

  • coupons

  • Tripadvisor

  • See 8 more

  • offline

  • on premises

  • review sites

  • promotions

  • social media

  • Facebook

  • Yelp

  • website

  • e-mail

  • coupons

  • Tripadvisor

  • See 8 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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No Data

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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medium

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Migration Risk

low

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medium

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IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting