cuspera logo CUSPERA
Search Your Reports For Vendors
Your Reports For Vendors

SurveyMethods vs Thematic: 2024 Ultimate Comparison Guide

Failure Risk Guidance Security Report ?

Failure Risk for SurveyMethods low Failure Risk for Thematic low
Know More

Comparison Summary

This comparison report of SurveyMethods vs. Thematic is based on a specific set of business needs and context. The comparison uses 2130 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing SurveyMethods and Thematic

SurveyMethods, Thematic, Survio, SurveyPro, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

SurveyMethods covers Customer Feedback Management with Newsletter, Helpdesk Management with Phone Calls, Communication Management with E-Mail, Engagement Management, etc.

Thematic focuses on Customer Feedback Management, Engagement Management with Chat, Helpdesk Management with Phone Calls, Market Research, etc.

"We have been using SurveyMethods to conduct website visitor surveys and internal surveys. We’ve found the tool to be both easy to use and very accommodating. We’re very pleased with the product and SurveyMethod’s responsiveness. " - Gene Brumblay

"Thematic helps us identify themes in customer feedback which informs where our teams should focus their attention. " - Tania Parangi

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo SurveyMethods

Focus area

Software Failure Risk

  • low

logo Thematic

Focus area

Thematic is better than SurveyMethods for

Software Failure Risk

  • low

About

SurveyMethods | Online Survey Software | Data Analysis ...

Feedback Analysis Platform to Unlock the value of product

Financials

PRIVATE

SEED

Business Need

Total Processes
(we found evidences for)

33

37

Total Goals
(we found evidences for)

8

11

Top Processes

Evidences indicate better relative satisfaction

customer feedback management

Read Reviews (39)

Read Reviews (207)

measuring customer satisfaction

Read Reviews (13)

Read Reviews (9)

helpdesk management

Read Reviews (22)

Read Reviews (23)

communication management

Read Reviews (11)

Read Reviews (1)

sending & publishing communications

Read Reviews (11)

Read Reviews (1)

engagement management

Read Reviews (9)

Read Reviews (24)

engaging and following up

Read Reviews (5)

Read Reviews (16)

online polls

Read Reviews (5)

Read Reviews (0)

social media management

Read Reviews (5)

Read Reviews (12)

scheduling post to social media

Read Reviews (4)

Read Reviews (0)

courses & assessment

Read Reviews (3)

Read Reviews (0)

create learning path

Read Reviews (3)

Read Reviews (0)

products & pricelist management

Read Reviews (3)

Read Reviews (0)

customer case management

Read Reviews (3)

Read Reviews (0)

rating and review management

Read Reviews (1)

Read Reviews (11)

workflow management

Read Reviews (1)

Read Reviews (6)

generation of new leads

Read Reviews (0)

Read Reviews (4)

sales review & feedback

Read Reviews (0)

Read Reviews (7)

customise loyalty program

Read Reviews (0)

Read Reviews (3)

loyalty management

Read Reviews (0)

Read Reviews (3)

customise loyalty program

Read Reviews (0)

Read Reviews (3)

lead qualification: technographic

Read Reviews (0)

Read Reviews (2)

lead qualification

Read Reviews (0)

Read Reviews (2)

lead qualification: technographic

Read Reviews (0)

Read Reviews (2)

knowledge management

Read Reviews (0)

Read Reviews (2)

lifetime value management

Read Reviews (0)

Read Reviews (2)

SeealllessActivities

Top Goals

Goals Achieved

  • Improve internal communications

  • Scale best practices

  • Launch new products

  • Enhance customer relationships

  • Improve brand engagement

  • Build brand awareness

  • Increase sales & revenue

  • Acquire customers

  • See 5 more

  • Enhance customer relationships

  • Acquire customers

  • Improve ROI

  • Scale best practices

  • Increase sales & revenue

  • Improve brand engagement

  • Improve stakeholder relations

  • Enter new markets internationally or locally

  • Improve consistency

  • Improve efficiency

  • Improve digital and social presence

  • See 8 more

Top Channels

Channels Used

  • phone calls

  • chat

  • social media

  • promotions

  • offline

  • point of sale

  • LinkedIn

  • e-mail

  • user generated content

  • blogs

  • mobile

  • trade shows

  • mobile app

  • website

  • on premises

  • See 12 more

  • phone calls

  • chat

  • social media

  • promotions

  • offline

  • point of sale

  • LinkedIn

  • e-mail

  • user generated content

  • blogs

  • mobile

  • trade shows

  • mobile app

  • website

  • on premises

  • See 12 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Security & Privacy Risk

medium

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Integration Risk

low

{{{rsh_C_1}}}

low

{{{rsh_C_1}}}

Migration Risk

low

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting