Comparison Summary

SurveyMonkey CX: SurveyMonkey's powerful platform helps CX teams gather feedback, find gaps, and improve their brand. Improving customer success is made easier with SurveyMonkey CX.

Canny: Canny helps teams manage feedback and release features effectively. It completes the feedback loop from collection to implementation.

logo SurveyMonkey CX

Focus area

Software Failure Risk

  • medium

logo Canny

Focus area

Canny is better than SurveyMonkey CX for

Software Failure Risk

  • medium

SurveyMonkey CX and Canny: Customer Satisfaction Data

Most deployed common Use Cases for SurveyMonkey CX and Canny

How can SurveyMonkey CX and Canny optimize your Collecting Feedback Workflow?

SurveyMonkey Cx and Canny both collect customer feedback. SurveyMonkey Cx specializes in Net Promoter Score (NPS) and provides features for measuring customer satisfaction and benchmarking against industry standards. Canny focuses on gathering, organizing, and prioritizing customer feedback, including feature requests, and helps businesses track feedback effectively.
"...SurveyMonkey is a user-friendly, industry leading, platform for tracking and trending customer satisfaction with robust analytics and filtering capabilities...." Peer review by Julie L., VP Client Experience, Hospital & Health Care
"...As your business grows, collecting and organizing feedback from your customers gets really overwhelming...." Peer review

What solutions does SurveyMonkey CX and Canny provide for Engaging Conversational Surveys?


SurveyMonkey CX in Action: Unique Use Cases

How can SurveyMonkey CX optimize your Campaign Management Workflow?

Why is SurveyMonkey CX the best choice for Competitive Intelligence?


Canny in Action: Unique Use Cases

What Are the key features of Canny for Products & Pricelist Management?

How can Canny enhance your Review Customer Feedback process?

How does Canny address your Collaboration Challenges?

About

Feedback management tool to build a CX program that adapts to customer needs

Canny: Customer Feedback Management Tool

Age

1999

Financials

PRIVATE

PRIVATE

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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No Data

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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low

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Migration Risk

medium

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medium

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Business Setting