Comparison Summary

SurveyMonkey CX: SurveyMonkey's powerful platform helps CX teams gather feedback, find gaps, and improve their brand. Improving customer success is made easier with SurveyMonkey CX.

Customer Thermometer: Customer-thermometer offers an email-based customer satisfaction survey app with high response rates. Feedback is collected directly from email inboxes to prevent customer loss.

logo SurveyMonkey CX

Focus area

Software Failure Risk

  • medium

logo Customer Thermometer

Focus area

Customer Thermometer is better than SurveyMonkey CX for

Software Failure Risk

  • low

SurveyMonkey CX and Customer Thermometer: Customer Satisfaction Data

Most deployed common Use Cases for SurveyMonkey CX and Customer Thermometer

How does SurveyMonkey CX and Customer Thermometer address your Collecting Feedback Challenges?

How does SurveyMonkey CX and Customer Thermometer address your Engaging Conversational Surveys Challenges?


SurveyMonkey CX in Action: Unique Use Cases

Why is SurveyMonkey CX the best choice for Campaign Management?

How can SurveyMonkey CX enhance your Competitive Intelligence process?


Customer Thermometer in Action: Unique Use Cases

What makes Customer Thermometer ideal for Helpdesk Management?

What makes Customer Thermometer ideal for Rating And Review Management?

About

Feedback management tool to build a CX program that adapts to customer needs

Customer Feedback Tool for Real-time, actionable feedback from the customers at your fingertips

Age

1999

Financials

PRIVATE

PRIVATE

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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low

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Security & Privacy Risk

medium

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low

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Integration Risk

medium

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low

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Migration Risk

medium

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low

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Business Setting