Comparison Summary
This comparison report of SurveyMonkey CX vs. Feedier is based on a specific set of business needs and context. The comparison uses 2593 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing SurveyMonkey CX and Feedier
SurveyMonkey CX, Feedier, SatisMeter, CustomerSure, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
SurveyMonkey CX covers Collecting Feedback, Campaign Management, Engaging Conversational Surveys, Competitive Intelligence with Promotions, etc.
Feedier focuses on Collecting Feedback, Engaging Conversational Surveys, Loyalty Management, Communication Management with E-Mail, etc.
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
Feedback management tool to build a CX program that adapts to customer needs
Next generation feedback tool that automatically collects real-time feedback
Age
1999
Financials
PRIVATE
PRIVATE
Business Need
Total Processes
(we found evidences for)
35
50
Total Goals
(we found evidences for)
7
12
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Increase sales & revenue
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Acquire customers
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Grow market share
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Improve ROI
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Scale best practices
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Enter new markets internationally or locally
- See 4 more
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Enhance customer relationships
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Acquire customers
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Improve digital and social presence
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Grow market share
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Improve brand engagement
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Build brand awareness
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Increase sales & revenue
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Increase customer life time value
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Improve efficiency
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Launch new products
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Improve navigation
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Scale best practices
- See 9 more
Top Channels
Channels Used
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promotions
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e-mail
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social media
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text SMS
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coupons
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website
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newsletter
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review sites
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Facebook
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chat
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phone calls
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user generated content
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blogs
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Yelp
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Tripadvisor
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mobile
-
games
-
offline
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point of sale
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Slack
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Amazon
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video
-
mass media
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on premises
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radio
-
television
- See 23 more
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promotions
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e-mail
-
social media
-
text SMS
-
coupons
-
website
-
newsletter
-
review sites
-
Facebook
-
chat
-
phone calls
-
user generated content
-
blogs
-
Yelp
-
Tripadvisor
-
mobile
-
games
-
offline
-
point of sale
-
Slack
-
Amazon
-
video
-
mass media
-
on premises
-
radio
-
television
- See 23 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
