Comparison Summary
This comparison report of SurveyMonkey CX vs. Intouch survey is based on a specific set of business needs and context. The comparison uses 1276 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing SurveyMonkey CX and Intouch survey
SurveyMonkey CX, Intouch survey, SatisMeter, CustomerSure, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
SurveyMonkey CX covers Collecting Feedback, Campaign Management, Engaging Conversational Surveys, Competitive Intelligence with Promotions, etc.
Intouch survey focuses on Collecting Feedback with Mobile, Helpdesk Management with Phone Calls, Engaging Conversational Surveys with Offline, Event Management with Mobile, etc.
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
Feedback management tool to build a CX program that adapts to customer needs
Feedback Collection Software to collect customer feedback to drive improvements
Age
1999
Financials
PRIVATE
IPO
Business Need
Total Processes
(we found evidences for)
35
23
Total Goals
(we found evidences for)
7
10
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Increase sales & revenue
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Acquire customers
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Grow market share
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Improve ROI
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Scale best practices
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Enter new markets internationally or locally
- See 4 more
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Enhance customer relationships
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Acquire customers
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Scale best practices
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Improve brand engagement
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Increase average basket value
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Improve efficiency
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Build brand awareness
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Improve digital and social presence
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Improve ROI
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Launch new products
- See 7 more
Top Channels
Channels Used
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mobile
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social media
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phone calls
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offline
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on premises
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promotions
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point of sale
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mobile app
- See 5 more
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mobile
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social media
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phone calls
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offline
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on premises
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promotions
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point of sale
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mobile app
- See 5 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
