Comparison Summary

SurveyMonkey CX: SurveyMonkey's powerful platform helps CX teams gather feedback, find gaps, and improve their brand. Improving customer success is made easier with SurveyMonkey CX.

Simplesat: Simplesat offers easy-to-use, one-click CSAT and NPS surveys for MSPs and service professionals. It supports integrations with ConnectWise, Autotask, Zendesk, and more.

logo SurveyMonkey CX

Focus area

Software Failure Risk

  • medium

logo Simplesat

Focus area

Simplesat is better than SurveyMonkey CX for

Software Failure Risk

  • low

SurveyMonkey CX and Simplesat: Customer Satisfaction Data

Most deployed common Use Cases for SurveyMonkey CX and Simplesat

How can SurveyMonkey CX and Simplesat enhance your Collecting Feedback process?

What makes SurveyMonkey CX and Simplesat ideal for Engaging Conversational Surveys?


SurveyMonkey CX in Action: Unique Use Cases

How can SurveyMonkey CX enhance your Campaign Management process?

Why is SurveyMonkey CX the best choice for Competitive Intelligence?


Simplesat in Action: Unique Use Cases

How can Simplesat optimize your Helpdesk Management Workflow?

How can Simplesat enhance your Rating And Review Management process?

About

Feedback management tool to build a CX program that adapts to customer needs

Customer feedback system to collect customer satisfaction data to improve the business

Age

1999

Financials

PRIVATE

PRIVATE

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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low

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Migration Risk

medium

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low

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Business Setting