Comparison Summary
This comparison report of SurveyMonkey CX vs. Survicate is based on a specific set of business needs and context. The comparison uses 4386 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing SurveyMonkey CX and Survicate
SurveyMonkey CX, Survicate, SatisMeter, CustomerSure, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
SurveyMonkey CX covers Collecting Feedback, Campaign Management, Engaging Conversational Surveys, Competitive Intelligence with Promotions, etc.
Survicate focuses on Collecting Feedback with E-Mail, Engaging Conversational Surveys with E-Mail, Generation Of New Leads with Website, Communication Management with E-Mail, etc.
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
Feedback management tool to build a CX program that adapts to customer needs
Customer feedback tool to understand the prospects better
Age
1999
Financials
PRIVATE
SEED
Business Need
Total Processes
(we found evidences for)
35
66
Total Goals
(we found evidences for)
7
13
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Increase sales & revenue
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Acquire customers
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Grow market share
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Improve ROI
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Scale best practices
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Enter new markets internationally or locally
- See 4 more
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Enhance customer relationships
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Acquire customers
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Increase sales & revenue
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Improve ROI
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Improve internal communications
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Increase customer life time value
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Build brand awareness
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Enter new markets internationally or locally
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Scale best practices
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Improve efficiency
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Improve digital and social presence
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Launch new products
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Grow market share
- See 10 more
Top Channels
Channels Used
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e-mail
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website
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promotions
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user generated content
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blogs
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mobile
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Slack
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chat
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offline
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point of sale
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mobile app
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social media
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phone calls
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coupons
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on premises
- See 12 more
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e-mail
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website
-
promotions
-
user generated content
-
blogs
-
mobile
-
Slack
-
chat
-
offline
-
point of sale
-
mobile app
-
social media
-
phone calls
-
coupons
-
on premises
- See 12 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
