Comparison Summary

SurveyMonkey CX: SurveyMonkey's powerful platform helps CX teams gather feedback, find gaps, and improve their brand. Improving customer success is made easier with SurveyMonkey CX.

Thematic: Thematic's platform analyzes customer feedback to extract actionable insights. Businesses can use these insights to improve their products and services.

logo SurveyMonkey CX

Focus area

Software Failure Risk

  • medium

logo Thematic

Focus area

Thematic is better than SurveyMonkey CX for

Software Failure Risk

  • low

SurveyMonkey CX and Thematic: Customer Satisfaction Data

Most deployed common Use Cases for SurveyMonkey CX and Thematic

What solutions does SurveyMonkey CX and Thematic provide for Collecting Feedback?

Why is SurveyMonkey CX and Thematic the best choice for Engagement Management?


SurveyMonkey CX in Action: Unique Use Cases

What makes SurveyMonkey CX ideal for Campaign Management?

How can SurveyMonkey CX enhance your Competitive Intelligence process?


Thematic in Action: Unique Use Cases

How can Thematic optimize your Helpdesk Management Workflow?

Why is Thematic the best choice for Market Research?

About

Feedback management tool to build a CX program that adapts to customer needs

Feedback Analysis Platform to Unlock the value of product

Age

1999

Financials

PRIVATE

SEED

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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low

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Migration Risk

medium

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medium

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Business Setting