Comparison Summary
This comparison report of SurveyMonkey CX vs. Toluna Start is based on a specific set of business needs and context. The comparison uses 1752 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing SurveyMonkey CX and Toluna Start
SurveyMonkey CX, Toluna Start, SatisMeter, CustomerSure, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
SurveyMonkey CX covers Collecting Feedback, Campaign Management, Engaging Conversational Surveys, Competitive Intelligence with Promotions, etc.
Toluna Start focuses on Engaging Conversational Surveys, Collecting Feedback with Social Media, Social Media Management, Market Research, etc.
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
Feedback management tool to build a CX program that adapts to customer needs
End-to-End Consumer Intelligence Platform to conduct quantitative and qualitative research
Age
1999
Financials
PRIVATE
PRIVATE
Business Need
Total Processes
(we found evidences for)
35
47
Total Goals
(we found evidences for)
7
8
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
-
Enhance customer relationships
-
Increase sales & revenue
-
Acquire customers
-
Grow market share
-
Improve ROI
-
Scale best practices
-
Enter new markets internationally or locally
- See 4 more
-
Build brand awareness
-
Enhance customer relationships
-
Grow market share
-
Acquire customers
-
Enter new markets internationally or locally
-
Launch new products
-
Establish thought leadership
-
Improve efficiency
- See 5 more
Top Channels
Channels Used
-
website
-
social media
-
e-mail
-
offline
-
point of sale
-
video
-
promotions
-
mobile
-
user generated content
-
blogs
-
print media
-
magazine
-
mass media
-
television
-
mobile app
-
Facebook
-
Twitter
-
LinkedIn
-
Facebook page
- See 16 more
-
website
-
social media
-
e-mail
-
offline
-
point of sale
-
video
-
promotions
-
mobile
-
user generated content
-
blogs
-
print media
-
magazine
-
mass media
-
television
-
mobile app
-
Facebook
-
Twitter
-
LinkedIn
-
Facebook page
- See 16 more
Failure Risk Guidance Security Report?
Compliance Risk
{{{rsh_C_1}}}
{{{rsh_C_1}}}
Security & Privacy Risk
{{{rsh_C_1}}}
{{{rsh_C_1}}}
Integration Risk
{{{rsh_C_1}}}
{{{rsh_C_1}}}
Migration Risk
{{{rsh_C_1}}}
{{{rsh_C_1}}}
IT and Other Capabilities
- Low
- Medium
- High
