Guiding you to choose between SurveyMonkey vs. Alchemer Enterprise Feedback Management Platform: 2024

Comparison Summary

SurveyMonkey: SurveyMonkey is the world’s most popular free online survey tool. It helps businesses capture important voices and opinions to drive growth.

Alchemer Enterprise Feedback Management Platform: Alchemer transforms insights into action with powerful experience management and survey software. The platform provides enterprise feedback management tools and online survey capabilities.

SurveyMonkey

Focus area

SurveyMonkey is better than Alchemer Enterprise Feedback Management Platform for

Software Failure Risk
Software failure risk includes potential risk in compliance, security and potential delays due to integration and migration issue while using this offering ranging from low to high.

medium

Alchemer Enterprise Feedback Management Platform

Focus area

Alchemer Enterprise Feedback Management Platform is better than SurveyMonkey for

Software Failure Risk
Software failure risk includes potential risk in compliance, security and potential delays due to integration and migration issue while using this offering ranging from low to high.

SurveyMonkey and Alchemer Enterprise Feedback Management Platform: Customer Satisfaction Data

Most deployed common Use Cases for SurveyMonkey and Alchemer Enterprise Feedback Management Platform

How does SurveyMonkey and Alchemer Enterprise Feedback Management Platform facilitate Collecting Feedback?

Both Surveymonkey and Alchemer Enterprise Feedback Management Platform allow users to create surveys for customers and employees. Surveymonkey excels in creating personalized surveys and feedback forms while Alchemer Enterprise Feedback Management Platform provides a user-friendly interface and integrates with other third-party tools. Alchemer Enterprise Feedback Management Platform faces limitations around NPS and quizzes.

"...We push out Net Promoter Surveys on an annual basis and SM has made that easy for all of our team to manage...." Peer review by John W, Product Specialist

"...This software allows you to quickly make an account design online survey, get feedback and analyze it...." Peer review by Martha W, Surveyor, Research

How does SurveyMonkey and Alchemer Enterprise Feedback Management Platform address your Engaging Conversational Surveys Challenges?

Surveymonkey and Alchemer Enterprise Feedback Management Platform both utilize follow-up emails and questions based on previous answers to engage survey participants. Surveymonkey offers customizable platform with a bright and colorful interface, while Alchemer Enterprise Feedback Management Platform provides a simple design and various response formats. Surveymonkey enables tracking of non-respondents for follow-up invitations, whereas Alchemer Enterprise Feedback Management Platform allows for monitoring and management of results to facilitate follow-up based on key results. Both tools have limitations in question formats and follow-up question capabilities.

"...I love the easy of creating surveys, and adapting them for different follow-ups with participants...." Peer review by Administrator in Research

"...We are using survey Gizmo to follow up with potential clients and visitors to our site to ensure that products are on track with what they need...." Peer review by Administrator

How efficiently Does SurveyMonkey and Alchemer Enterprise Feedback Management Platform manage your Market Research?

Surveymonkey and Alchemer Enterprise Feedback Management Platform are both used for market research. Surveymonkey is a simpler, more user-friendly tool, while Alchemer Enterprise Feedback Management Platform provides more advanced features for comprehensive research. Surveymonkey is often used for informal polling and quick surveys, while Alchemer Enterprise Feedback Management Platform is preferred for more complex research projects. Both tools have limitations, with Surveymonkey's features often requiring additional costs and Alchemer Enterprise Feedback Management Platform having restricted functionality for large-scale market research.

"...I love how esay SurveyMonkey has made it to create surveys for my research studies!..." Peer review by Verified Reviewer, Education

"...We have used this solution for marketing research and now we can better understand the expectations our clients have...." Peer review by Jahaira R, Technical Staff, Events Services

Why is SurveyMonkey and Alchemer Enterprise Feedback Management Platform the best choice for Communication Management?

Surveymonkey and Alchemer Enterprise Feedback Management Platform both allow users to create and send surveys. Surveymonkey excels in its ease of use and intuitive interface, making it ideal for quickly generating surveys and distributing them through various channels. In contrast, Alchemer Enterprise Feedback Management Platform focuses on providing a comprehensive suite of features, including the ability to edit surveys after publication. However, Alchemer Enterprise Feedback Management Platform struggles with email sending reliability, potentially hindering its effectiveness.

"...so, we ll make a survey monkey poll, post it to social media, and the consumers tell us what they would want in our product...." Peer review by User in Retail, Retail

"...The results are always presented in graphs with an excellent description, I like it because I can edit the surveys after they are published on my website which is great because I can avoid future errors in my statistics due to a badly written or out of place question..." Peer review by Bernadett H, Corporate Social Responsibility and PR Expert

SurveyMonkey in Action: Unique Use Cases

How does SurveyMonkey address your Social Media Management Challenges?

Alchemer Enterprise Feedback Management Platform in Action: Unique Use Cases

How does Alchemer Enterprise Feedback Management Platform address your Helpdesk Management Challenges?

SurveyMonkey

4.5

AI Powered

Alchemer Enterprise Feedback Management Platform

4.4

About

Online Survey Software to create and send surveys

Online Survey Software that helps you transform to a truly customer-centric organization

Age

1999

2006

Financials

Low
Medium
High

Ease of migration

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Data

Data Import

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Data Export

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Support

24/7 Support

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Email Support

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Chat Support

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Phone Support

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Others

AI Powered

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Custom Reports

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Analytics

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Guiding you to choose between SurveyMonkey vs. Alchemer Enterprise Feedback Management Platform: 2024

Comparison Summary

SurveyMonkey

Focus area

SurveyMonkey is better than Alchemer Enterprise Feedback Management Platform for

Software Failure Risk Software failure risk includes potential risk in compliance, security and potential delays due to integration and migration issue while using this offering ranging from low to high.

Alchemer Enterprise Feedback Management Platform

Focus area

Alchemer Enterprise Feedback Management Platform is better than SurveyMonkey for

Software Failure Risk Software failure risk includes potential risk in compliance, security and potential delays due to integration and migration issue while using this offering ranging from low to high.

SurveyMonkey and Alchemer Enterprise Feedback Management Platform: Customer Satisfaction Data

Most deployed common Use Cases for SurveyMonkey and Alchemer Enterprise Feedback Management Platform

How does SurveyMonkey and Alchemer Enterprise Feedback Management Platform facilitate Collecting Feedback?

How does SurveyMonkey and Alchemer Enterprise Feedback Management Platform address your Engaging Conversational Surveys Challenges?

How efficiently Does SurveyMonkey and Alchemer Enterprise Feedback Management Platform manage your Market Research?

Why is SurveyMonkey and Alchemer Enterprise Feedback Management Platform the best choice for Communication Management?

SurveyMonkey in Action: Unique Use Cases

How does SurveyMonkey address your Social Media Management Challenges?

Alchemer Enterprise Feedback Management Platform in Action: Unique Use Cases

How does Alchemer Enterprise Feedback Management Platform address your Helpdesk Management Challenges?

Failure Risk Guidance Security Report?

Compliance Risk

Security & Privacy Risk

Integration Risk

Migration Risk

IT and Other Capabilities

Data

Support

Others

Business Setting

Get a personalised risk report for SurveyMonkey

Get a personalised risk report for Alchemer Enterprise Feedback Management Platform

Software Failure Risk
Software failure risk includes potential risk in compliance, security and potential delays due to integration and migration issue while using this offering ranging from low to high.

Software Failure Risk
Software failure risk includes potential risk in compliance, security and potential delays due to integration and migration issue while using this offering ranging from low to high.