Comparison Summary
This comparison report of SurveyMonkey vs. Intouch survey is based on a specific set of business needs and context. The comparison uses 58770 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing SurveyMonkey and Intouch survey
SurveyMonkey, Intouch survey, Google Forms, Qualtrics, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
SurveyMonkey covers Collecting Feedback, Engaging Conversational Surveys, Market Research, Communication Management with E-Mail, etc.
Intouch survey focuses on Collecting Feedback with Mobile, Helpdesk Management with Phone Calls, Engaging Conversational Surveys with Offline, Event Management with Mobile, etc.
"We've improved our application and nomination experience, reduced administrative workloads, and created a faster, more efficient review process for all of our programs. " - Deb Goodhind
"It can cost five times more to attract a new customer than it does to retain an existing one. " - Forbes
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
Online Survey Software to create and send surveys
Feedback Collection Software to collect customer feedback to drive improvements
Age
1999
Financials
PRIVATE
IPO
Business Need
Total Processes
(we found evidences for)
123
23
Total Goals
(we found evidences for)
20
10
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Acquire customers
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Improve internal communications
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Launch new products
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Increase sales & revenue
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Establish thought leadership
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Enter new markets internationally or locally
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Scale best practices
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Grow market share
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Improve ROI
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Improve efficiency
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Build brand awareness
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Improve brand engagement
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Improve digital and social presence
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Manage risk
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Improve stakeholder relations
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Improve consistency
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Improve visibility
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Improve navigation
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Increase customer life time value
- See 17 more
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Enhance customer relationships
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Acquire customers
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Scale best practices
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Improve brand engagement
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Increase average basket value
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Improve efficiency
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Build brand awareness
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Improve digital and social presence
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Improve ROI
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Launch new products
- See 7 more
Top Channels
Channels Used
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mobile
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social media
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phone calls
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offline
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on premises
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promotions
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point of sale
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mobile app
- See 5 more
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mobile
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social media
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phone calls
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offline
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on premises
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promotions
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point of sale
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mobile app
- See 5 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
