Comparison Summary
This comparison report of SurveyMonkey vs. Opiniator is based on a specific set of business needs and context. The comparison uses 58581 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing SurveyMonkey and Opiniator
SurveyMonkey, Opiniator, Google Forms, Qualtrics, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
SurveyMonkey covers Collecting Feedback, Engaging Conversational Surveys, Market Research, Communication Management with E-Mail, etc.
Opiniator focuses on Collecting Feedback with Phone Calls, Helpdesk Management with Phone Calls, Rating And Review Management with Text SMS, Engaging Conversational Surveys, etc.
"We've improved our application and nomination experience, reduced administrative workloads, and created a faster, more efficient review process for all of our programs. " - Deb Goodhind
"We have been using Opiniator for over five years across forty high traffic rest areas as a replacement to paper-based comment cards. The system now includes a photo upload. As we use contractors to manage the properties, we have now incorporated Opi...niator into our performance contract with them. Overall we have been very pleased with the service, staff and the results of the system. " - Crystal Underwood
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
Online Survey Software to create and send surveys
Customer feedback platform that captures ratings, comments and feedback
Age
1999
Financials
PRIVATE
PRIVATE
Business Need
Total Processes
(we found evidences for)
123
19
Total Goals
(we found evidences for)
20
3
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Acquire customers
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Improve internal communications
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Launch new products
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Increase sales & revenue
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Establish thought leadership
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Enter new markets internationally or locally
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Scale best practices
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Grow market share
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Improve ROI
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Improve efficiency
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Build brand awareness
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Improve brand engagement
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Improve digital and social presence
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Manage risk
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Improve stakeholder relations
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Improve consistency
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Improve visibility
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Improve navigation
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Increase customer life time value
- See 17 more
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Acquire customers
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Improve ROI
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Enhance customer relationships
Top Channels
Channels Used
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phone calls
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e-mail
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promotions
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text SMS
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user generated content
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blogs
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support groups
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mobile
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coupons
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social media
- See 7 more
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phone calls
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e-mail
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promotions
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text SMS
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user generated content
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blogs
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support groups
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mobile
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coupons
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social media
- See 7 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
