Guiding you to choose between SurveyMonkey vs. Qualtrics CoreXM: 2024

Comparison Summary

SurveyMonkey: SurveyMonkey is the world’s most popular free online survey tool. It helps businesses capture important voices and opinions to drive growth.

Qualtrics CoreXM: Qualtrics CoreXM offers comprehensive experience data solutions, including customer insights, market segmentation, and concept testing. It serves as a single platform for all experience data needs.

SurveyMonkey and Qualtrics CoreXM: Customer Satisfaction Data

Most deployed common Use Cases for SurveyMonkey and Qualtrics CoreXM

Why is SurveyMonkey and Qualtrics CoreXM the best choice for Collecting Feedback?

SurveyMonkey and Qualtrics Corexm both collect feedback from customers and employees. SurveyMonkey offers pre-formatted surveys and is easy to use, while Qualtrics Corexm allows for greater customization. SurveyMonkey is useful for quick, personalized surveys, while Qualtrics Corexm excels at creating interactive and engaging surveys. However, Qualtrics Corexm lacks a centralized administrative feature for managing employee surveys.

"...We push out Net Promoter Surveys on an annual basis and SM has made that easy for all of our team to manage...." Peer review by John W, Product Specialist

"...I've been able to identify our student perceptions, preferences of our school, received feedback, easily calculate NPS...." Peer review by Inga P., Education

How does SurveyMonkey and Qualtrics CoreXM address your Engaging Conversational Surveys Challenges?

SurveyMonkey and Qualtrics Corexm both allow users to create engaging conversational surveys with features like photo uploads, follow-up emails, and automated reminders. SurveyMonkey excels in its ease of use, colorful interface, and immediate feedback capabilities. Qualtrics Corexm offers a wider range of question formats and robust features for analyzing data. Both tools have limitations in their question formats and follow-up capabilities.

"...This software has made it easy to get important information from our teams about engagement and productivity...." Peer review by Shelley C., Office Manager, Media Production

"...I have seen benefits in the ease with which I can create surveys to actively measure engagement...." Peer review by Consultant in Management Consulting

What benefits does SurveyMonkey and Qualtrics CoreXM offer for Market Research?

SurveyMonkey and Qualtrics Corexm are both used for market research. SurveyMonkey is known for its user-friendliness and wide range of applications, including quick polls and customer feedback. Qualtrics Corexm is favored for its advanced features, including sophisticated survey design and data analysis capabilities, which are often used in academic research. Both platforms have limitations in meeting all market research needs. SurveyMonkey has limitations related to advanced features and pricing, while Qualtrics Corexm may not be as user-friendly for basic surveys.

"...SurveyMonkey has diverse audience that it's easy for you to setup any market research...." Peer review by User in Hospitality, Hospitality

"...I do a lot of market research and qualtrics helps me understand my consumer and how they are thinking...." Peer review by User in Higher Education, Education

What solutions does SurveyMonkey and Qualtrics CoreXM provide for Social Media Management?

Surveymonkey and Qualtrics Corexm both allow users to share surveys on social media platforms. Surveymonkey offers more social media sharing features, including the ability to post surveys on Facebook and share them directly with contacts. Qualtrics Corexm provides comprehensive analytics and reporting features that automate data analysis and presentation. However, Qualtrics Corexm lacks the ability to share survey results directly on social media. Both tools have limitations in terms of reporting and analytics.

"...I love using survey monkey because it is such a great way to send out surveys on my social media accounts and get responses quickly...." Peer review by Megan S, Program Assistant, Marketing and Advertising

"...One point shop to create, analyze and do reporting out of the survey...." Peer review by User in Information Technology and Services, Information Technology and Services