Comparison Summary
This comparison report of SurveyMonkey vs. Simplesat is based on a specific set of business needs and context. The comparison uses 60389 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing SurveyMonkey and Simplesat
SurveyMonkey, Simplesat, Google Forms, Qualtrics, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
SurveyMonkey covers Collecting Feedback, Engaging Conversational Surveys, Market Research, Communication Management with E-Mail, etc.
Simplesat focuses on Collecting Feedback with E-Mail, Communication Management with Website, Engaging Conversational Surveys with E-Mail, Helpdesk Management with E-Mail, etc.
"We've improved our application and nomination experience, reduced administrative workloads, and created a faster, more efficient review process for all of our programs. " - Deb Goodhind
"Compared with our previous feedback survey, Simplesat took our feedback % from less than 1% to over 40%. That's monumental and gives us a MUCH better pulse on our customers. " - Joshua Peskay
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
Online Survey Software to create and send surveys
Customer feedback system to collect customer satisfaction data to improve the business
Age
1999
Financials
PRIVATE
PRIVATE
Business Need
Total Processes
(we found evidences for)
123
37
Total Goals
(we found evidences for)
20
9
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Acquire customers
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Improve internal communications
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Launch new products
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Increase sales & revenue
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Establish thought leadership
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Enter new markets internationally or locally
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Scale best practices
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Grow market share
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Improve ROI
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Improve efficiency
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Build brand awareness
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Improve brand engagement
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Improve digital and social presence
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Manage risk
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Improve stakeholder relations
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Improve consistency
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Improve visibility
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Improve navigation
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Increase customer life time value
- See 17 more
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Enhance customer relationships
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Acquire customers
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Improve efficiency
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Improve internal communications
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Improve visibility
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Improve ROI
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Increase sales & revenue
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Build brand awareness
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Establish thought leadership
- See 6 more
Top Channels
Channels Used
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e-mail
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website
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promotions
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social media
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chat
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Slack
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Facebook
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phone calls
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display advertisement
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video
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user generated content
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blogs
- See 9 more
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e-mail
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website
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promotions
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social media
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chat
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Slack
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Facebook
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phone calls
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display advertisement
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video
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user generated content
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blogs
- See 9 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
