Comparison Summary

SurveyMonkey: SurveyMonkey is the world’s most popular free online survey tool. It helps businesses capture important voices and opinions to drive growth.

SurveyMonkey CX: SurveyMonkey's powerful platform helps CX teams gather feedback, find gaps, and improve their brand. Improving customer success is made easier with SurveyMonkey CX.

logo SurveyMonkey

Focus area

SurveyMonkey is better than SurveyMonkey CX for

Software Failure Risk

  • medium

logo SurveyMonkey CX

Focus area

Software Failure Risk

  • medium

SurveyMonkey and SurveyMonkey CX: Customer Satisfaction Data


SurveyMonkey in Action: Unique Use Cases

How efficiently Does SurveyMonkey manage your Collecting Feedback?

What Are the key features of SurveyMonkey for Engaging Conversational Surveys?

What Are the key features of SurveyMonkey for Market Research?

What makes SurveyMonkey ideal for Communication Management?

What solutions does SurveyMonkey provide for Social Media Management?


SurveyMonkey CX in Action: Unique Use Cases

What Are the key features of SurveyMonkey CX for Campaign Management?

How does SurveyMonkey CX facilitate Competitive Intelligence?

About

Online Survey Software to create and send surveys

Feedback management tool to build a CX program that adapts to customer needs

Age

1999

1999

Financials

PRIVATE

PRIVATE

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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medium

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Migration Risk

medium

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medium

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Business Setting