Comparison Summary
This comparison report of SurveyMonkey vs. SurveySparrow NPS is based on a specific set of business needs and context. The comparison uses 61688 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing SurveyMonkey and SurveySparrow NPS
SurveyMonkey, SurveySparrow NPS, Google Forms, Qualtrics, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
SurveyMonkey covers Collecting Feedback, Engaging Conversational Surveys, Market Research, Communication Management with E-Mail, etc.
SurveySparrow NPS focuses on Customer Feedback Management, Engaging Conversational Surveys, Market Research, Workflow Management, etc.
"We've improved our application and nomination experience, reduced administrative workloads, and created a faster, more efficient review process for all of our programs. " - Deb Goodhind
"Challenges related to look and feel, and reporting are now things of the past. The UX of SurveySparrow is excellent. " - Katherine Stevens
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
SurveySparrow NPS
Focus area
SurveySparrow NPS is better than SurveyMonkey for
Software Failure Risk
About
Online Survey Software to create and send surveys
Survey Platform that turn customers into Promoters.
Age
1999
Financials
PRIVATE
PRIVATE
Business Need
Total Processes
(we found evidences for)
123
56
Total Goals
(we found evidences for)
20
11
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
-
Enhance customer relationships
-
Acquire customers
-
Improve internal communications
-
Launch new products
-
Increase sales & revenue
-
Establish thought leadership
-
Enter new markets internationally or locally
-
Scale best practices
-
Grow market share
-
Improve ROI
-
Improve efficiency
-
Build brand awareness
-
Improve brand engagement
-
Improve digital and social presence
-
Manage risk
-
Improve stakeholder relations
-
Improve consistency
-
Improve visibility
-
Improve navigation
-
Increase customer life time value
- See 17 more
-
Enhance customer relationships
-
Establish thought leadership
-
Acquire customers
-
Enter new markets internationally or locally
-
Grow market share
-
Improve internal communications
-
Improve stakeholder relations
-
Launch new products
-
Build brand awareness
-
Increase sales & revenue
-
Improve consistency
- See 8 more
Top Channels
Channels Used
-
chat
-
e-mail
-
website
-
promotions
-
mobile
-
social media
-
offline
-
omnichannel
-
phone calls
-
text SMS
-
games
-
on premises
-
Whatsapp
-
mobile app
- See 11 more
-
chat
-
e-mail
-
website
-
promotions
-
mobile
-
social media
-
offline
-
omnichannel
-
phone calls
-
text SMS
-
games
-
on premises
-
Whatsapp
-
mobile app
- See 11 more
Failure Risk Guidance Security Report?
Compliance Risk
{{{rsh_C_1}}}
{{{rsh_C_1}}}
Security & Privacy Risk
{{{rsh_C_1}}}
{{{rsh_C_1}}}
Integration Risk
{{{rsh_C_1}}}
{{{rsh_C_1}}}
Migration Risk
{{{rsh_C_1}}}
{{{rsh_C_1}}}
IT and Other Capabilities
- Low
- Medium
- High
