Comparison Summary
This comparison report of SurveyMonkey vs. UserVoice is based on a specific set of business needs and context. The comparison uses 60221 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing SurveyMonkey and UserVoice
SurveyMonkey, UserVoice, Google Forms, Qualtrics, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
SurveyMonkey covers Collecting Feedback, Engaging Conversational Surveys, Market Research, Communication Management with E-Mail, etc.
UserVoice focuses on Collecting Feedback, Engaging Conversational Surveys, Products & Pricelist Management, Communication Management, etc.
"We've improved our application and nomination experience, reduced administrative workloads, and created a faster, more efficient review process for all of our programs. " - Deb Goodhind
"Using UserVoice we've been able to shape our product roadmap based on feedback and are able to make sure that we aren't wasting developer resources. " - Mark Powell
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
Online Survey Software to create and send surveys
Feedback Management Tool to understand what the customers want
Age
1999
Financials
PRIVATE
SERIES A
Business Need
Total Processes
(we found evidences for)
123
65
Total Goals
(we found evidences for)
20
10
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Acquire customers
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Improve internal communications
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Launch new products
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Increase sales & revenue
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Establish thought leadership
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Enter new markets internationally or locally
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Scale best practices
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Grow market share
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Improve ROI
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Improve efficiency
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Build brand awareness
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Improve brand engagement
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Improve digital and social presence
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Manage risk
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Improve stakeholder relations
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Improve consistency
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Improve visibility
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Improve navigation
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Increase customer life time value
- See 17 more
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Enhance customer relationships
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Enter new markets internationally or locally
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Acquire customers
-
Improve internal communications
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Scale best practices
-
Improve visibility
-
Improve ROI
-
Launch new products
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Improve efficiency
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Improve digital and social presence
- See 7 more
Top Channels
Channels Used
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website
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user generated content
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blogs
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chat
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promotions
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e-mail
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phone calls
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Skype
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Slack
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social media
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offline
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on premises
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Twitter
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Facebook
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events
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trade shows
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point of sale
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mobile
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games
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print media
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magazine
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video
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Netflix
- See 20 more
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website
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user generated content
-
blogs
-
chat
-
promotions
-
e-mail
-
phone calls
-
Skype
-
Slack
-
social media
-
offline
-
on premises
-
Twitter
-
Facebook
-
events
-
trade shows
-
point of sale
-
mobile
-
games
-
print media
-
magazine
-
video
-
Netflix
- See 20 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
