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Compare Surveypal Platform vs Enghouse Insights

Failure Risk Guidance Security Report ?

Failure Risk for Surveypal Platform medium Failure Risk for Enghouse Insights medium
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Comparison Summary

For Surveypal Platform vs Enghouse Insights comparison, Our AI algorithm looked at 776 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using Surveypal Platform and Enghouse Insights to solve their respective business needs.

Pros and cons of Surveypal Platform and Enghouse Insights

Surveypal Platform is more suited to businesses that require Collecting Feedback and Engaging Conversational Surveys where as Enghouse Insights is focused towards Market Research and Helpdesk Management with Phone Calls .

logo Surveypal Platform

Focus area

Software Failure Risk

  • medium

logo Enghouse Insights

Focus area

Enghouse Insights is better than Surveypal Platform for

Software Failure Risk

  • medium

About

Survey platform to measure customer service experience

Technology for data-driven decision making

Financials

SEED

PRIVATE

Business Need

Total Processes
(we found evidences for)

22

18

Total Goals
(we found evidences for)

8

1

Top Processes

Evidences indicate better relative satisfaction

customer feedback management

Read Reviews (61)

Read Reviews (5)

measuring customer satisfaction

Read Reviews (8)

Read Reviews (0)

measuring net promoter score

Read Reviews (6)

Read Reviews (0)

engagement management

Read Reviews (12)

Read Reviews (2)

engaging and following up

Read Reviews (9)

Read Reviews (2)

coaching

Read Reviews (5)

Read Reviews (0)

training & onboarding

Read Reviews (4)

Read Reviews (2)

helpdesk management

Read Reviews (3)

Read Reviews (8)

business development

Read Reviews (3)

Read Reviews (1)

lifetime value management

Read Reviews (2)

Read Reviews (0)

loyalty management

Read Reviews (2)

Read Reviews (0)

customise loyalty program

Read Reviews (2)

Read Reviews (0)

lead qualification

Read Reviews (2)

Read Reviews (0)

lead qualification: technographic

Read Reviews (2)

Read Reviews (0)

SeealllessActivities

Top Goals

Goals Achieved

  • Enhance customer relationships

  • Improve efficiency

  • Increase sales & revenue

  • Scale best practices

  • Improve ROI

  • Establish thought leadership

  • Acquire customers

  • Improve brand engagement

  • See 5 more

  • Grow market share

Top Channels

Channels Used

  • phone calls

  • website

  • social media

  • Facebook

  • mobile

  • See 2 more

  • phone calls

  • website

  • social media

  • Facebook

  • mobile

  • See 2 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

low

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medium

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Integration Risk

low

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low

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Migration Risk

medium

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medium

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IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting