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Surveypal Platform vs zurvey.io: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of Surveypal Platform vs. zurvey.io is based on a specific set of business needs and context. The comparison uses 754 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Surveypal Platform and zurvey.io

Surveypal Platform, zurvey.io, CustomerSure, Userback, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Surveypal Platform covers Collecting Feedback, Engaging Conversational Surveys, Coaching, Training & Onboarding, etc.

zurvey.io focuses on Collecting Feedback with Phone Calls, Market Research, Lead Analytics, Engaging Conversational Surveys, etc.

"Several years ago, our Canadian-hosted survey software provider was acquired by a US-based competitor and subsequently decommissioned. We were stunned. As a public sector agency that works with local governments, Canadian data residency was a ‘must-...have’ for us, and there were few alternatives available. " - Todd Pugh

"As a CX leader, I thrive in collecting, analysing and extracting insights from customer feedback. Neticle, with their advanced technology and customer centricity, have been instrumentation in our efforts to harness the power of unsolicited (text) fe...edback – a source of insights that is continuously increasing in importance as we digitize our customer journeys. " - Veselin Petkov

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Surveypal Platform

Focus area

Software Failure Risk

  • medium

logo zurvey.io

Focus area

Software Failure Risk

  • medium

About

Survey platform to measure customer service experience

zurvey.io | A feedback analyser

Financials

SEED

SERIES A

Business Need

Total Processes
(we found evidences for)

22

11

Total Goals
(we found evidences for)

8

1

Top Processes

Evidences indicate better relative satisfaction


customer feedback management

measuring customer satisfaction

measuring net promoter score


engagement management

engaging and following up



training & onboarding


helpdesk management


business development


lifetime value management


loyalty management

customise loyalty program


lead qualification

lead qualification: technographic





Top Goals

Goals Achieved

  • Enhance customer relationships

  • Improve efficiency

  • Increase sales & revenue

  • Scale best practices

  • Improve ROI

  • Establish thought leadership

  • Acquire customers

  • Improve brand engagement

  • See 5 more
  • Enhance customer relationships

Top Channels

Channels Used

  • phone calls

  • offline

  • on premises

  • phone calls

  • offline

  • on premises

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

low

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No Data

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Integration Risk

low

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medium

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Migration Risk

medium

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medium

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Business Setting