cuspera logo CUSPERA
Search Your Reports For Vendors
Your Reports For Vendors

Survicate vs Intouch survey: 2024 Ultimate Comparison Guide

Failure Risk Guidance Security Report ?

Failure Risk for Survicate low Failure Risk for Intouch survey low
Know More

Comparison Summary

This comparison report of Survicate vs. Intouch survey is based on a specific set of business needs and context. The comparison uses 4044 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Survicate and Intouch survey

Survicate, Intouch survey, GetFeedback, Delighted platform, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Survicate covers Collecting Feedback with E-Mail, Engaging Conversational Surveys with E-Mail, Generation Of New Leads with Website, Communication Management with E-Mail, etc.

Intouch survey focuses on Collecting Feedback with Mobile, Helpdesk Management with Phone Calls, Engaging Conversational Surveys with Offline, Event Management with Mobile, etc.

"We‘ve surveyed our users about the problems and doubts they have when it comes to financing and mortgage. Based on the results, we published a series of articles to answer their questions " - Michal Jaskolski

"The Intouch platform helps us take measurable actions that allow us to better achieve business goals. " - Parker's Kitchen

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Survicate

Focus area

Survicate is better than Intouch survey for

Software Failure Risk

  • low

logo Intouch survey

Focus area

Intouch survey is better than Survicate for

Software Failure Risk

  • low

About

Customer feedback tool to understand the prospects better

Feedback Collection Software to collect customer feedback to drive improvements

Financials

SEED

IPO

Business Need

Total Processes
(we found evidences for)

66

23

Total Goals
(we found evidences for)

13

10

Top Processes

Evidences indicate better relative satisfaction

customer feedback management

Read Reviews (588)

Read Reviews (73)

measuring net promoter score

Read Reviews (134)

Read Reviews (8)

measuring customer satisfaction

Read Reviews (98)

Read Reviews (18)

engagement management

Read Reviews (78)

Read Reviews (15)

engaging and following up

Read Reviews (66)

Read Reviews (10)

generation of new leads

Read Reviews (34)

Read Reviews (0)

communication management

Read Reviews (32)

Read Reviews (7)

sending & publishing communications

Read Reviews (26)

Read Reviews (0)

tracking & monitoring communications

Read Reviews (0)

Read Reviews (7)

helpdesk management

Read Reviews (31)

Read Reviews (20)

contact list management

Read Reviews (29)

Read Reviews (0)

enriching contact list

Read Reviews (10)

Read Reviews (0)

creating contact list

Read Reviews (4)

Read Reviews (0)

campaign management

Read Reviews (25)

Read Reviews (5)

campaign monitoring

Read Reviews (7)

Read Reviews (0)

campaign analytics

Read Reviews (4)

Read Reviews (2)

knowledge management

Read Reviews (22)

Read Reviews (0)

training & onboarding

Read Reviews (17)

Read Reviews (1)

lead qualification

Read Reviews (17)

Read Reviews (0)

products & pricelist management

Read Reviews (13)

Read Reviews (0)

rating and review management

Read Reviews (12)

Read Reviews (1)

workflow management

Read Reviews (11)

Read Reviews (0)

sales document management

Read Reviews (8)

Read Reviews (0)

contract management

Read Reviews (7)

Read Reviews (0)

content management

Read Reviews (7)

Read Reviews (0)

content sharing

Read Reviews (5)

Read Reviews (0)

loyalty management

Read Reviews (6)

Read Reviews (7)

customise loyalty program

Read Reviews (3)

Read Reviews (1)

identify target customers

Read Reviews (3)

Read Reviews (0)

social media management

Read Reviews (4)

Read Reviews (7)

social media analytics

Read Reviews (3)

Read Reviews (0)

lifetime value management

Read Reviews (4)

Read Reviews (0)

business development

Read Reviews (3)

Read Reviews (0)

segmentation and targeting

Read Reviews (2)

Read Reviews (0)

relationship management

Read Reviews (2)

Read Reviews (0)

revenue cycle management

Read Reviews (2)

Read Reviews (0)

conversion management

Read Reviews (2)

Read Reviews (0)

calendar management

Read Reviews (2)

Read Reviews (0)

customer case management

Read Reviews (0)

Read Reviews (3)

SeealllessActivities

Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Increase sales & revenue

  • Improve ROI

  • Improve internal communications

  • Increase customer life time value

  • Build brand awareness

  • Enter new markets internationally or locally

  • Scale best practices

  • Improve efficiency

  • Improve digital and social presence

  • Launch new products

  • Grow market share

  • See 10 more

  • Enhance customer relationships

  • Acquire customers

  • Scale best practices

  • Improve brand engagement

  • Increase average basket value

  • Improve efficiency

  • Build brand awareness

  • Improve digital and social presence

  • Improve ROI

  • Launch new products

  • See 7 more

Top Channels

Channels Used

  • mobile

  • social media

  • phone calls

  • offline

  • on premises

  • promotions

  • point of sale

  • mobile app

  • See 5 more

  • mobile

  • social media

  • phone calls

  • offline

  • on premises

  • promotions

  • point of sale

  • mobile app

  • See 5 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

{{{rsh_C_1}}}

low

{{{rsh_C_1}}}

Security & Privacy Risk

low

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Integration Risk

low

{{{rsh_C_1}}}

low

{{{rsh_C_1}}}

Migration Risk

low

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting