Comparison Summary
Introducing Survicate and Userback
Survicate, Userback, GetFeedback, Delighted platform, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Survicate covers Collecting Feedback with E-Mail, Engaging Conversational Surveys with E-Mail, Generation Of New Leads with Website, Communication Management with E-Mail, etc.
Userback focuses on Collecting Feedback with Video, Automated Workflows, Collaboration with Video, Training & Onboarding with E-Mail, etc.
"Survicate is one of the tools that is used by several Pipedrive teams – it’s simple yet has the necessary functionality and integrations both with in-app messaging platforms (Intercom) and email automation platforms that allows personalization and r...educes our manual workload. " - Ksenia Chaynikova
"Userback is a must have for any web application designer or developer. It's a unique tool that is an elegant answer for many client headaches " - Stephen Moss
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
Customer feedback tool to understand the prospects better
Real time customer feedback tool to collect feedback with video and screenshots
Financials
SEED
PRIVATE
Business Need
Total Processes
(we found evidences for)
66
16
Total Goals
(we found evidences for)
13
3
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Acquire customers
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Increase sales & revenue
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Improve ROI
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Improve internal communications
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Increase customer life time value
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Build brand awareness
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Enter new markets internationally or locally
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Scale best practices
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Improve efficiency
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Improve digital and social presence
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Launch new products
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Grow market share
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Enhance customer relationships
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Improve efficiency
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Improve brand engagement
Top Channels
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
