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Swrve vs FirstHive: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Swrve vs. FirstHive is based on a specific set of business needs and context. The comparison uses 2418 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Swrve and FirstHive

Swrve, MoEngage, Airship, etc., belong to a category of solutions that help Mobile Marketing, whereas FirstHive belong to a category of solutions that help Customer Data Platform. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Swrve covers Engagement Management with Mobile, Training & Onboarding with Social Media, Campaign Management with Mobile, Customer Feedback Management, etc.

FirstHive focuses on Engagement Management with Social Media, Social Media Management with Text SMS, Social Media Marketing with E-Mail, Communication Management with Text SMS, etc.

"Personalized content and relevant messaging is what today’s consumers expect. The more personalized and automated we get with Swrve, the better our engagement becomes. Using Swrve’s optimal sendtime feature is a no-brainer for us. It gets us so much... engagement because it helps us direct users back to the game at the perfect time in their daily routine — not when they’re busy at work, but when they’re commuting or lounging at home.” " - Tom Hansbury

"FirstHive enables marketers to create identity classes of customers, especially when it looks at anonymous customer interactions across multiple channels, and enables tracking and segmentation of such customers, which is not possible via traditional... means. " - Landmark Insurance

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Swrve

Focus area

Swrve is better than FirstHive for

Software Failure Risk

  • low

logo FirstHive

Focus area

FirstHive is better than Swrve for

Software Failure Risk

  • low

About

Swrve: Mobile Marketing Automation and Engagement App Platform ...

Customer Data Platform to build persistent customer identities

Financials

SERIES D

NA

Business Need

Total Processes
(we found evidences for)

65

44

Total Goals
(we found evidences for)

14

7

Top Processes

Evidences indicate better relative satisfaction


engagement management

engaging and following up


training & onboarding


campaign management

campaign analytics

campaign monitoring


customer feedback management

measuring customer satisfaction

measuring net promoter score



communication management

sending & publishing communications


segmentation and targeting



helpdesk management


lifetime value management


subscription management


loyalty management

identify target customers

customise loyalty program


advocacy management


content management



workflow management


competitive intelligence



international marketing



products & pricelist management


sales document management




social media management

scheduling post to social media

engaging on social media


business development


generation of new leads


lead qualification


social media marketing


account management


enriching contact list



contact list management

enriching contact list


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Increase sales & revenue

  • Acquire customers

  • Increase customer life time value

  • Improve ROI

  • Enter new markets internationally or locally

  • Improve brand engagement

  • Build brand awareness

  • Establish thought leadership

  • Grow market share

  • Improve digital and social presence

  • Scale best practices

  • Launch new products

  • Improve internal communications

  • See 11 more
  • Improve ROI

  • Enhance customer relationships

  • Acquire customers

  • Increase sales & revenue

  • Improve brand engagement

  • Improve visibility

  • Increase customer life time value

  • See 4 more

Top Channels

Channels Used

  • social media

  • text SMS

  • e-mail

  • mobile

  • Twitter

  • LinkedIn

  • Facebook

  • Instagram

  • website

  • mobile app

  • offline

  • point of sale

  • channel partners

  • phone calls

  • newsletter

  • user generated content

  • blogs

  • mass media

  • television

  • brochure

  • out of home

  • See 18 more
  • social media

  • text SMS

  • e-mail

  • mobile

  • Twitter

  • LinkedIn

  • Facebook

  • Instagram

  • website

  • mobile app

  • offline

  • point of sale

  • channel partners

  • phone calls

  • newsletter

  • user generated content

  • blogs

  • mass media

  • television

  • brochure

  • out of home

  • See 18 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

low

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medium

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Integration Risk

low

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low

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Migration Risk

low

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low

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Business Setting