cuspera logo CUSPERA
Search Your Reports For Vendors
Your Reports For Vendors

Swrve vs GetFeedback: 2024 Ultimate Comparison Guide

Failure Risk Guidance Security Report ?

Failure Risk for Swrve low Failure Risk for GetFeedback low
Know More

Comparison Summary

This comparison report of Swrve vs. GetFeedback is based on a specific set of business needs and context. The comparison uses 5543 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Swrve and GetFeedback

Swrve, MoEngage, Airship, etc., belong to a category of solutions that help Mobile Marketing, whereas GetFeedback, Nicereply, Survicate, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Swrve covers Engagement Management with Mobile, Training & Onboarding with Social Media, Campaign Management with Mobile, Customer Feedback Management, etc.

GetFeedback focuses on Collecting Feedback, Engaging Conversational Surveys with E-Mail, Training & Onboarding, Campaign Management with E-Mail, etc.

"Customer experiences are core to our business. Swrve is giving us the ability to inform, engage, and assist customers at scale with 1:1 messaging in real time. This is a game changer for us, as more customers are opening our app more oen, our engag...ement is increasing, and we’ve enjoyed great achievements, including a 79% in revenue in a single quarter with Swrve. " - Sam Robertson

"GetFeedback's comprehensive platform helps us measure and improve our end-to-end customer experience. It's so powerful and flexible, and the Salesforce integration is key. " - Lauren Jenkins

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Swrve

Focus area

Swrve is better than GetFeedback for

Software Failure Risk

  • low

logo GetFeedback

Focus area

GetFeedback is better than Swrve for

Software Failure Risk

  • low

About

Swrve: Mobile Marketing Automation and Engagement App Platform ...

Feedback Management Tool to Collect, Integrate, Visualize CX data

Age

1999

Financials

SERIES D

PRIVATE

Business Need

Total Processes
(we found evidences for)

65

63

Total Goals
(we found evidences for)

14

15

Top Processes

Evidences indicate better relative satisfaction

engagement management

Read Reviews (357)

Read Reviews (142)

engaging and following up

Read Reviews (268)

Read Reviews (105)

training & onboarding

Read Reviews (31)

Read Reviews (29)

campaign management

Read Reviews (29)

Read Reviews (29)

campaign analytics

Read Reviews (5)

Read Reviews (0)

campaign monitoring

Read Reviews (4)

Read Reviews (23)

customer feedback management

Read Reviews (25)

Read Reviews (542)

measuring customer satisfaction

Read Reviews (17)

Read Reviews (108)

measuring net promoter score

Read Reviews (2)

Read Reviews (172)

upselling

Read Reviews (23)

Read Reviews (0)

communication management

Read Reviews (17)

Read Reviews (20)

sending & publishing communications

Read Reviews (13)

Read Reviews (18)

segmentation and targeting

Read Reviews (15)

Read Reviews (0)

helpdesk management

Read Reviews (8)

Read Reviews (14)

lifetime value management

Read Reviews (7)

Read Reviews (11)

subscription management

Read Reviews (7)

Read Reviews (0)

loyalty management

Read Reviews (7)

Read Reviews (18)

identify target customers

Read Reviews (2)

Read Reviews (0)

customise loyalty program

Read Reviews (2)

Read Reviews (17)

advocacy management

Read Reviews (5)

Read Reviews (1)

content management

Read Reviews (5)

Read Reviews (10)

content curation

Read Reviews (2)

Read Reviews (0)

content publishing

Read Reviews (1)

Read Reviews (2)

workflow management

Read Reviews (4)

Read Reviews (26)

competitive intelligence

Read Reviews (4)

Read Reviews (3)

international marketing

Read Reviews (3)

Read Reviews (0)

products & pricelist management

Read Reviews (2)

Read Reviews (0)

sales document management

Read Reviews (2)

Read Reviews (5)

contract management

Read Reviews (0)

Read Reviews (2)

social media management

Read Reviews (2)

Read Reviews (26)

business development

Read Reviews (2)

Read Reviews (2)

generation of new leads

Read Reviews (1)

Read Reviews (8)

rating and review management

Read Reviews (1)

Read Reviews (7)

lead qualification

Read Reviews (1)

Read Reviews (2)

customer case management

Read Reviews (0)

Read Reviews (3)

knowledge management

Read Reviews (0)

Read Reviews (8)

sales review & feedback

Read Reviews (0)

Read Reviews (6)

contact list management

Read Reviews (0)

Read Reviews (6)

sales call management

Read Reviews (0)

Read Reviews (5)

relationship management

Read Reviews (0)

Read Reviews (3)

SeealllessActivities

Top Goals

Goals Achieved

  • Enhance customer relationships

  • Increase sales & revenue

  • Acquire customers

  • Increase customer life time value

  • Improve ROI

  • Enter new markets internationally or locally

  • Improve brand engagement

  • Build brand awareness

  • Establish thought leadership

  • Grow market share

  • Improve digital and social presence

  • Scale best practices

  • Launch new products

  • Improve internal communications

  • See 11 more

  • Enhance customer relationships

  • Acquire customers

  • Scale best practices

  • Improve brand engagement

  • Improve ROI

  • Increase sales & revenue

  • Enter new markets internationally or locally

  • Increase average basket value

  • Improve consistency

  • Improve efficiency

  • Establish thought leadership

  • Improve internal communications

  • Launch new products

  • Grow market share

  • Improve digital and social presence

  • See 12 more

Top Channels

Channels Used

  • promotions

  • e-mail

  • user generated content

  • blogs

  • phone calls

  • mobile

  • chat

  • offline

  • point of sale

  • website

  • social media

  • text SMS

  • video

  • review sites

  • Slack

  • Amazon

  • Twitter

  • Yelp

  • mobile app

  • See 16 more

  • promotions

  • e-mail

  • user generated content

  • blogs

  • phone calls

  • mobile

  • chat

  • offline

  • point of sale

  • website

  • social media

  • text SMS

  • video

  • review sites

  • Slack

  • Amazon

  • Twitter

  • Yelp

  • mobile app

  • See 16 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Security & Privacy Risk

low

{{{rsh_C_1}}}

low

{{{rsh_C_1}}}

Integration Risk

low

{{{rsh_C_1}}}

low

{{{rsh_C_1}}}

Migration Risk

low

{{{rsh_C_1}}}

low

{{{rsh_C_1}}}

IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting