Comparison Summary
This comparison report of Talkdesk vs. Xactly SimplyComp is based on a specific set of business needs and context. The comparison uses 10811 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Talkdesk and Xactly SimplyComp
Talkdesk, NICE CXone, Five9, etc., belong to a category of solutions that help Contact Center Software, whereas Xactly SimplyComp, CaptivateIQ, QCommission, etc., belong to a category of solutions that help Incentives and Compensation Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Talkdesk covers Sales Call Management with Phone Calls, Helpdesk Management with Phone Calls, Communication Management with Phone Calls, Contact List Management with Phone Calls, etc.
Xactly SimplyComp focuses on Sales Commission Management, Performance Management, Sales Incentive Management, Helpdesk Management, etc.
"With Talkdesk, I can focus on what is important to customers, instead of fighting with our phone system. Not having to worry about your technology is half the battle. " - Megan Miles
"Since implementing Xactly, we've been able to free up a lot of critical time to focus on growing the business. Xactly allowed us to achieve this by automating all the painful and lengthy compensation processes. " - James Mayfield
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
Talkdesk | Combines Enterprise Performance With Consumer Simplicity for Customer Satisfaction, Increase Productivity
Automated and simplified Incentive Compensation Management (ICM) for Growing Companies
Age
2011
2005
Financials
SERIES B
M&A
Business Need
Total Processes
(we found evidences for)
90
33
Total Goals
(we found evidences for)
20
7
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Acquire customers
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Enhance customer relationships
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Increase sales & revenue
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Improve efficiency
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Enter new markets internationally or locally
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Improve internal communications
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Scale best practices
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Improve ROI
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Launch new products
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Improve digital and social presence
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Build brand awareness
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Grow market share
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Manage risk
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Improve brand engagement
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Establish thought leadership
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Increase customer life time value
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Improve consistency
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Shorten ramp up time
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Improve visibility
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Improve stakeholder relations
- See 17 more
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Scale best practices
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Increase sales & revenue
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Improve stakeholder relations
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Improve efficiency
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Improve ROI
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Grow market share
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Shorten ramp up time
- See 4 more
Top Channels
Channels Used
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mobile
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mobile app
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user generated content
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blogs
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website
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phone calls
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offline
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video
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events
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trade shows
- See 7 more
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mobile
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mobile app
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user generated content
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blogs
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website
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phone calls
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offline
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video
-
events
-
trade shows
- See 7 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
