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TalkToTheManager vs Gainsight CS: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of TalkToTheManager vs. Gainsight CS is based on a specific set of business needs and context. The comparison uses 776 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing TalkToTheManager and Gainsight CS

TalkToTheManager, and Gainsight CS belong to a category of solutions that help Customer Success Platform. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

TalkToTheManager covers Customer Feedback Management with Text SMS, Social Media Management with Social Media, Sales Document Management, Communication Management with Social Media, etc.

Gainsight CS focuses on Engagement Management with Mobile, Customer Feedback Management, Forecasting, Playbook Creation, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo TalkToTheManager

Focus area

Software Failure Risk

  • medium

logo Gainsight CS

Focus area

Gainsight CS is better than TalkToTheManager for

Software Failure Risk

  • medium

About

TalkToTheManager - Real-time Anonymous Customer ...

Customer Success Software to Retain and Grow Customers at Scale

Age

2011

Financials

PRIVATE

SERIES E

Business Need

Total Processes
(we found evidences for)

19

48

Total Goals
(we found evidences for)

3

10

Top Processes

Evidences indicate better relative satisfaction


customer feedback management

measuring customer satisfaction


social media management

social media analytics

scheduling post to social media


sales document management

contract management


communication management


lifetime value management


rating and review management



engagement management



workflow management



relationship management





training & onboarding


advocacy management


generation of new leads



sales call management


category management


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Enter new markets internationally or locally

  • Enhance customer relationships

  • Acquire customers

  • Scale best practices

  • Increase customer life time value

  • Improve stakeholder relations

  • Increase sales & revenue

  • Launch new products

  • Establish thought leadership

  • Improve efficiency

  • Improve ROI

  • See 7 more

Top Channels

Channels Used

  • phone calls

  • mobile

  • social media

  • mobile app

  • e-mail

  • website

  • video

  • chat

  • Slack

  • review sites

  • Amazon

  • See 8 more
  • phone calls

  • mobile

  • social media

  • mobile app

  • e-mail

  • website

  • video

  • chat

  • Slack

  • review sites

  • Amazon

  • See 8 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

No Data

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medium

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Security & Privacy Risk

No Data

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medium

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Integration Risk

medium

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low

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Migration Risk

medium

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medium

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Business Setting