Comparison Summary
Introducing Tawk.to and Acquire™
Tawk.to, Acquire™, Pure Chat, Chatlio, etc., belong to a category of solutions that help Live Chat. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Tawk.to covers Engagement Management with Chat, Contact List Management with Website, Communication Management with Offline, Social Media Management with Website, etc.
Acquire™ focuses on Collaboration with Video, Engagement Management with Chat, Sales Call Management with Phone Calls, Training & Onboarding with Chat, etc.
"As a translation company, we understand how critical communication is in establishing trust with our clients. So we wanted to make our customer support accessible and reach our clients in the simplest, most authentic way. In choosing a chat platform..., you’ll have to decide what qualities you want a platform that’s compatible with how you will customer support team needs, which we found in Tawk.to. " - Tomedes
"We see Acquire as a central component to online customer engagement. Instead of trying to manage multiple solutions where our customer interactions would be fragmented, Acquire allows us to deliver multiple experiences using a single platform. " - David Boots
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
Monitor and chat with the visitors on your website, mobile app or from..
Acquire: Realtime Customer Support
Financials
SEED
SERIES B
Business Need
Total Processes
(we found evidences for)
37
53
Total Goals
(we found evidences for)
9
8
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Acquire customers
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Increase sales & revenue
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Improve internal communications
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Enter new markets internationally or locally
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Grow market share
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Improve digital and social presence
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Improve efficiency
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Improve visibility
- See 6 more
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Acquire customers
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Increase sales & revenue
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Enhance customer relationships
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Improve digital and social presence
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Improve brand engagement
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Enter new markets internationally or locally
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Improve ROI
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Scale best practices
- See 5 more
Top Channels
Channels Used
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chat
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video
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phone calls
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website
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mobile
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support groups
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offline
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mobile app
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e-mail
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omnichannel
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Whatsapp
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social media
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promotions
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events
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trade shows
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Twitter
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on premises
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user generated content
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blogs
- See 16 more
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chat
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video
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phone calls
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website
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mobile
-
support groups
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offline
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mobile app
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e-mail
-
omnichannel
-
Whatsapp
-
social media
-
promotions
-
events
-
trade shows
-
Twitter
-
on premises
-
user generated content
-
blogs
- See 16 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
