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Teamgate CRM vs Pega Customer Engagement Suite: 2024 Ultimate Comparison Guide

Failure Risk Guidance Security Report ?

Failure Risk for Teamgate CRM low Failure Risk for Pega Customer Engagement Suite medium
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Comparison Summary

This comparison report of Teamgate CRM vs. Pega Customer Engagement Suite is based on a specific set of business needs and context. The comparison uses 2623 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Teamgate CRM and Pega Customer Engagement Suite

Teamgate CRM, Pega Customer Engagement Suite, Salesmate Sales CRM, Close CRM, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Teamgate CRM covers Contact List Management with Phone Calls, Generation Of New Leads, Lead Management, Forecasting, etc.

Pega Customer Engagement Suite focuses on Engagement Management, Helpdesk Management with Phone Calls, Communication Management with Phone Calls, Workflow Management with Phone Calls, etc.

"Teamgate helps us to manage our sales pipeline effectively, and to build prosperous relationships with our customers. " - Blue Bridge

"With Pega, we were able to work efficiently together with small groups of stakeholders including councils, state agencies, and industry, to design a fully integrated digital solution. " - Gino Cavallaro

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Teamgate CRM

Focus area

Teamgate CRM is better than Pega Customer Engagement Suite for

Software Failure Risk

  • low

logo Pega Customer Engagement Suite

Focus area

Software Failure Risk

  • medium

About

Teamgate CRM | Sales CRM software to power your growth

Pega Customer Engagement Suite | Integrates customer analytics and business rules in real time, building deeper connections with customers

Age

2017

Financials

SEED

IPO

Business Need

Total Processes
(we found evidences for)

74

23

Total Goals
(we found evidences for)

12

8

Top Processes

Evidences indicate better relative satisfaction

contact list management

Read Reviews (63)

Read Reviews (0)

contacts history

Read Reviews (15)

Read Reviews (0)

generation of new leads

Read Reviews (51)

Read Reviews (0)

lead management

Read Reviews (46)

Read Reviews (0)

forecasting

Read Reviews (45)

Read Reviews (0)

pipeline management

Read Reviews (43)

Read Reviews (0)

social media management

Read Reviews (40)

Read Reviews (0)

social media analytics

Read Reviews (39)

Read Reviews (0)

communication management

Read Reviews (37)

Read Reviews (9)

sending & publishing communications

Read Reviews (25)

Read Reviews (0)

tracking & monitoring communications

Read Reviews (4)

Read Reviews (2)

sales call management

Read Reviews (28)

Read Reviews (0)

meeting management

Read Reviews (4)

Read Reviews (0)

engagement management

Read Reviews (27)

Read Reviews (50)

engaging and following up

Read Reviews (24)

Read Reviews (21)

conversion management

Read Reviews (21)

Read Reviews (0)

lead qualification

Read Reviews (21)

Read Reviews (0)

lead qualification: behavioural

Read Reviews (2)

Read Reviews (0)

lead qualification: technographic

Read Reviews (2)

Read Reviews (0)

products & pricelist management

Read Reviews (17)

Read Reviews (0)

opportunity management

Read Reviews (16)

Read Reviews (0)

helpdesk management

Read Reviews (13)

Read Reviews (10)

campaign management

Read Reviews (10)

Read Reviews (2)

campaign monitoring

Read Reviews (2)

Read Reviews (0)

relationship management

Read Reviews (9)

Read Reviews (1)

training & onboarding

Read Reviews (7)

Read Reviews (1)

trade show marketing

Read Reviews (6)

Read Reviews (0)

promotion management

Read Reviews (6)

Read Reviews (0)

sales document management

Read Reviews (5)

Read Reviews (0)

workflow management

Read Reviews (5)

Read Reviews (6)

competitive intelligence

Read Reviews (4)

Read Reviews (0)

discount management

Read Reviews (4)

Read Reviews (0)

content management

Read Reviews (3)

Read Reviews (0)

performance management

Read Reviews (3)

Read Reviews (0)

account management

Read Reviews (3)

Read Reviews (0)

revenue cycle management

Read Reviews (3)

Read Reviews (0)

rating and review management

Read Reviews (2)

Read Reviews (1)

segmentation and targeting

Read Reviews (2)

Read Reviews (0)

customer case management

Read Reviews (1)

Read Reviews (5)

customer feedback management

Read Reviews (1)

Read Reviews (4)

identify target customers

Read Reviews (0)

Read Reviews (3)

loyalty management

Read Reviews (0)

Read Reviews (4)

identify target customers

Read Reviews (0)

Read Reviews (3)

personalized marketing

Read Reviews (0)

Read Reviews (2)

SeealllessActivities

Top Goals

Goals Achieved

  • Increase sales & revenue

  • Improve efficiency

  • Enhance customer relationships

  • Acquire customers

  • Improve internal communications

  • Manage risk

  • Improve ROI

  • Improve stakeholder relations

  • Enter new markets internationally or locally

  • Build brand awareness

  • Scale best practices

  • Improve digital and social presence

  • See 9 more

  • Enhance customer relationships

  • Improve visibility

  • Increase customer life time value

  • Acquire customers

  • Launch new products

  • Improve ROI

  • Manage risk

  • Scale best practices

  • See 5 more

Top Channels

Channels Used

  • phone calls

  • offline

  • on premises

  • omnichannel

  • mobile

  • social media

  • mobile app

  • See 4 more

  • phone calls

  • offline

  • on premises

  • omnichannel

  • mobile

  • social media

  • mobile app

  • See 4 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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medium

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Migration Risk

medium

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low

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IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting