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Teamgate CRM vs Pega Customer Engagement Suite: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Teamgate CRM vs. Pega Customer Engagement Suite is based on a specific set of business needs and context. The comparison uses 2623 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Teamgate CRM and Pega Customer Engagement Suite

Teamgate CRM, Pega Customer Engagement Suite, Salesmate Sales CRM, Close CRM, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Teamgate CRM covers Contact List Management with Phone Calls, Generation Of New Leads, Lead Management, Forecasting, etc.

Pega Customer Engagement Suite focuses on Engagement Management, Helpdesk Management with Phone Calls, Communication Management with Phone Calls, Workflow Management with Phone Calls, etc.

"Teamgate tool not only helps to manage our sales more efficiently, but also quicker, from any place in the world. " - Baltic Transline

"With Pega, we’ve moved from a focus on sales, to a focus on incremental value. For us, it’s about doing the right thing to drive value in the long run, and that approach has led to a 20% increase in incremental value in the last year alone. " - Dr. Esra Taylor

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Teamgate CRM

Focus area

Teamgate CRM is better than Pega Customer Engagement Suite for

Software Failure Risk

  • low

logo Pega Customer Engagement Suite

Focus area

Software Failure Risk

  • medium

About

Teamgate CRM | Sales CRM software to power your growth

Pega Customer Engagement Suite | Integrates customer analytics and business rules in real time, building deeper connections with customers

Age

2017

Financials

SEED

IPO

Business Need

Total Processes
(we found evidences for)

74

23

Total Goals
(we found evidences for)

12

8

Top Processes

Evidences indicate better relative satisfaction


contact list management


generation of new leads




pipeline management


social media management

social media analytics


communication management

sending & publishing communications

tracking & monitoring communications



sales call management

meeting management


engagement management

engaging and following up


conversion management


lead qualification

lead qualification: behavioural

lead qualification: technographic



products & pricelist management


opportunity management



helpdesk management



campaign management

campaign monitoring




relationship management



training & onboarding


trade show marketing


promotion management


sales document management


workflow management


competitive intelligence



discount management



content management


performance management


account management


revenue cycle management




rating and review management


segmentation and targeting


customer case management


customer feedback management


identify target customers


loyalty management

identify target customers



personalized marketing


Top Goals

Goals Achieved

  • Increase sales & revenue

  • Improve efficiency

  • Enhance customer relationships

  • Acquire customers

  • Improve internal communications

  • Manage risk

  • Improve ROI

  • Improve stakeholder relations

  • Enter new markets internationally or locally

  • Build brand awareness

  • Scale best practices

  • Improve digital and social presence

  • See 9 more
  • Enhance customer relationships

  • Improve visibility

  • Increase customer life time value

  • Acquire customers

  • Launch new products

  • Improve ROI

  • Manage risk

  • Scale best practices

  • See 5 more

Top Channels

Channels Used

  • phone calls

  • offline

  • on premises

  • omnichannel

  • mobile

  • social media

  • mobile app

  • See 4 more
  • phone calls

  • offline

  • on premises

  • omnichannel

  • mobile

  • social media

  • mobile app

  • See 4 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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medium

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Migration Risk

medium

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low

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Business Setting