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Teamgate CRM vs Zendesk Sunshine: 2024 Ultimate Comparison Guide

Failure Risk Guidance Security Report ?

Failure Risk for Teamgate CRM low Failure Risk for Zendesk Sunshine medium
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Comparison Summary

This comparison report of Teamgate CRM vs. Zendesk Sunshine is based on a specific set of business needs and context. The comparison uses 2625 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Teamgate CRM and Zendesk Sunshine

Teamgate CRM, Zendesk Sunshine, Salesmate Sales CRM, Close CRM, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Teamgate CRM covers Contact List Management with Phone Calls, Generation Of New Leads, Lead Management, Forecasting, etc.

Zendesk Sunshine focuses on Engagement Management with Review Sites, Workflow Management, Collaboration, Contact List Management with Phone Calls, etc.

"I think your CRM is fantastic and does exactly what i want. It is much better than most of the other CRM’s I have come across. " - Biotech Executive

"One of the main reasons for switching to Zendesk ultimately was to gain those base level efficiencies. What we ended up getting was a lot more than that. Sunshine made it a lot easier for agents to have more information, which in the end resulted in... a much better customer experience. " - John Wie

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Teamgate CRM

Focus area

Teamgate CRM is better than Zendesk Sunshine for

Software Failure Risk

  • low

logo Zendesk Sunshine

Focus area

Software Failure Risk

  • medium

About

Teamgate CRM | Sales CRM software to power your growth

Develop custom experiences with the Zendesk Platform | Zendesk Sunshine

Age

2007

Financials

SEED

IPO

Business Need

Total Processes
(we found evidences for)

74

29

Total Goals
(we found evidences for)

12

6

Top Processes

Evidences indicate better relative satisfaction

contact list management

Read Reviews (63)

Read Reviews (4)

contacts history

Read Reviews (15)

Read Reviews (2)

generation of new leads

Read Reviews (51)

Read Reviews (0)

lead management

Read Reviews (46)

Read Reviews (0)

forecasting

Read Reviews (45)

Read Reviews (0)

pipeline management

Read Reviews (43)

Read Reviews (1)

social media management

Read Reviews (40)

Read Reviews (3)

social media analytics

Read Reviews (39)

Read Reviews (3)

communication management

Read Reviews (37)

Read Reviews (1)

sending & publishing communications

Read Reviews (25)

Read Reviews (0)

tracking & monitoring communications

Read Reviews (4)

Read Reviews (1)

sales call management

Read Reviews (28)

Read Reviews (0)

meeting management

Read Reviews (4)

Read Reviews (0)

engagement management

Read Reviews (27)

Read Reviews (12)

engaging and following up

Read Reviews (24)

Read Reviews (2)

conversion management

Read Reviews (21)

Read Reviews (0)

lead qualification

Read Reviews (21)

Read Reviews (0)

lead qualification: behavioural

Read Reviews (2)

Read Reviews (0)

lead qualification: technographic

Read Reviews (2)

Read Reviews (0)

products & pricelist management

Read Reviews (17)

Read Reviews (0)

opportunity management

Read Reviews (16)

Read Reviews (0)

helpdesk management

Read Reviews (13)

Read Reviews (2)

campaign management

Read Reviews (10)

Read Reviews (1)

campaign monitoring

Read Reviews (2)

Read Reviews (0)

relationship management

Read Reviews (9)

Read Reviews (2)

training & onboarding

Read Reviews (7)

Read Reviews (2)

trade show marketing

Read Reviews (6)

Read Reviews (0)

promotion management

Read Reviews (6)

Read Reviews (0)

sales document management

Read Reviews (5)

Read Reviews (3)

contract management

Read Reviews (1)

Read Reviews (2)

workflow management

Read Reviews (5)

Read Reviews (6)

competitive intelligence

Read Reviews (4)

Read Reviews (1)

discount management

Read Reviews (4)

Read Reviews (0)

content management

Read Reviews (3)

Read Reviews (0)

performance management

Read Reviews (3)

Read Reviews (0)

account management

Read Reviews (3)

Read Reviews (0)

revenue cycle management

Read Reviews (3)

Read Reviews (0)

rating and review management

Read Reviews (2)

Read Reviews (0)

segmentation and targeting

Read Reviews (2)

Read Reviews (0)

customer feedback management

Read Reviews (1)

Read Reviews (2)

SeealllessActivities

Top Goals

Goals Achieved

  • Increase sales & revenue

  • Improve efficiency

  • Enhance customer relationships

  • Acquire customers

  • Improve internal communications

  • Manage risk

  • Improve ROI

  • Improve stakeholder relations

  • Enter new markets internationally or locally

  • Build brand awareness

  • Scale best practices

  • Improve digital and social presence

  • See 9 more

  • Enhance customer relationships

  • Launch new products

  • Acquire customers

  • Improve visibility

  • Improve internal communications

  • Enter new markets internationally or locally

  • See 3 more

Top Channels

Channels Used

  • phone calls

  • review sites

  • Amazon

  • website

  • omnichannel

  • e-mail

  • offline

  • trade shows

  • See 5 more

  • phone calls

  • review sites

  • Amazon

  • website

  • omnichannel

  • e-mail

  • offline

  • trade shows

  • See 5 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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low

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Migration Risk

medium

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medium

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IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting