Comparison Summary
This comparison report of Teamgate CRM vs. Zendesk Sunshine is based on a specific set of business needs and context. The comparison uses 2625 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Teamgate CRM and Zendesk Sunshine
Teamgate CRM, Zendesk Sunshine, Salesmate Sales CRM, Close CRM, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Teamgate CRM covers Contact List Management with Phone Calls, Generation Of New Leads, Lead Management, Forecasting, etc.
Zendesk Sunshine focuses on Engagement Management with Review Sites, Workflow Management, Collaboration, Contact List Management with Phone Calls, etc.
"My team is working with Teamgate every day, it seems they got used to it. I have not fully utilised it yet, but I love it. " - QS Search Limited
"One of the main reasons for switching to Zendesk ultimately was to gain those base level efficiencies. What we ended up getting was a lot more than that. Sunshine made it a lot easier for agents to have more information, which in the end resulted in... a much better customer experience. " - John Wie
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
Teamgate CRM | Sales CRM software to power your growth
Develop custom experiences with the Zendesk Platform | Zendesk Sunshine
Age
2007
Financials
SEED
IPO
Business Need
Total Processes
(we found evidences for)
74
29
Total Goals
(we found evidences for)
12
6
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Increase sales & revenue
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Improve efficiency
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Enhance customer relationships
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Acquire customers
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Improve internal communications
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Manage risk
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Improve ROI
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Improve stakeholder relations
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Enter new markets internationally or locally
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Build brand awareness
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Scale best practices
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Improve digital and social presence
- See 9 more
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Enhance customer relationships
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Launch new products
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Acquire customers
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Improve visibility
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Improve internal communications
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Enter new markets internationally or locally
- See 3 more
Top Channels
Channels Used
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phone calls
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review sites
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Amazon
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website
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omnichannel
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e-mail
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offline
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trade shows
- See 5 more
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phone calls
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review sites
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Amazon
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website
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omnichannel
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e-mail
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offline
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trade shows
- See 5 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
