Comparison Summary
This comparison report of Teamsupport vs. Re:amaze is based on a specific set of business needs and context. The comparison uses 12174 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Teamsupport and Re:amaze
Teamsupport, Re:amaze, Freshservice, HubSpot Service Hub, etc., belong to a category of solutions that help Help Desk. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Teamsupport covers Helpdesk Management, Knowledge Management with User Generated Content, Workflow Management with E-Mail, Collaboration, etc.
Re:amaze focuses on Customer Feedback Management with Social Media, Engagement Management with Chat, Workflow Management with Social Media, Helpdesk Management with Chat, etc.
"Best reliable and customizable ticket tracking around. " - Raiko Gavaric
"What we love about Reamaze is the fact that it helps us provide better support to our customers. It's easy to keep track of the conversations that our team is involved in and give timely replies to all the questions. Without Reamaze, it would be cum...bersome to manage all our communication channels. " - Olga
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
Customer Service Software Built for Business to Business
Re:amaze - Customer service, live chat, and helpdesk ...
Age
2008
Financials
PRIVATE
SEED
Business Need
Total Processes
(we found evidences for)
76
46
Total Goals
(we found evidences for)
13
6
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Acquire customers
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Improve internal communications
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Scale best practices
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Improve ROI
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Launch new products
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Increase sales & revenue
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Improve stakeholder relations
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Establish thought leadership
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Grow market share
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Improve visibility
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Enter new markets internationally or locally
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Improve efficiency
- See 10 more
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Acquire customers
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Increase sales & revenue
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Enhance customer relationships
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Improve internal communications
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Launch new products
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Improve digital and social presence
- See 3 more
Top Channels
Channels Used
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chat
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social media
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e-mail
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website
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Facebook
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Twitter
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phone calls
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user generated content
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blogs
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omnichannel
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Instagram
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text SMS
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Slack
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mobile
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offline
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point of sale
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promotions
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review sites
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Amazon
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on premises
- See 17 more
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chat
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social media
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e-mail
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website
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Facebook
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Twitter
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phone calls
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user generated content
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blogs
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omnichannel
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Instagram
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text SMS
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Slack
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mobile
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offline
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point of sale
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promotions
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review sites
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Amazon
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on premises
- See 17 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
